Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ending my o2

Hi is it possible that I can change to another provider, I’m on sim only and it’s gotten far too expensive

Resolved! Lost my sim

Hello there , i have 2 contracts with you guys and one of the numbers I wasn’t using it for a while and i lost the sim . Can you send me a new one please ?

Resolved! Zflip 5 pre order

HiI see that some people already have a delivery date for their devices or have them already. Does any one know if o2 will be dispatching the zflip 5 early too? Or are they behind everyone else and still sticking to the 11th?

i wish to apply a pac code to my pay monthly account

I wish to apply a pac code to xxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Travelling to Turkey

Will I be charged if I use my phone in turkey?

order NC16710151

HiI have received notification that I ordered order NC16710151. I don't remember ordering anything.What is this order?

Resolved! question about Bills

Hi I have some questions about the bills

Need to change spend cap

I have a new O2 SIM and a new account and wish to cancel the old O2 account.

I have had an O2 account through Virgin with phone number [Removed] which has a monthly bill of £32.74 for the period up to 4th August and due to be paid by Direct Debit on 18th August. My contract came up for renewal and I have a new contract with V...

Resolved! Network issues ongoing

Please read notes on my account with the ongoing issues Tried 2 new sim cardsHad 2 new devices Still won't auto connect to 4g and 5g..

O2

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