Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Final bill

My contract finished on 5 Sept my termination letter arrived today 4 sept . I’m trying to pay my final balance . Can’t do it on my account as no details on , can’t do it on app as page down , can’t get through on phone ! will they take it out on my f...

Resolved! New contract and first bill doesn't reflect my monthly payment

Just signed up to a 12 month contract at £7.99 pm. First bill says £7.52 + VAT = £9.02 to pay I thought I was paying £7.99pm as advertised (as long as I don't use extra data beyond my contract). Sneaky advertising or have I missed something? Previous...

BILLING / ACCOUNTS

I LEFT O2 6 WEEKS AGO WHY AM I STILL BEING BILLED

Over payment

Correction

Resolved! Bill

Account number (REMOVED) Credit agreement number (REMOVED) Hi, I hope you can help. In August 2019 I allowed my daughter to purchase a tablet on a 48 month plan. The 48 months ended in August, but a further payment came out in September. I checked an...