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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Issues with Number Porting

Hi. Having joined O2 recently, I have provided my PAC code 4 times over the past 9 days, the last request was rejected, no reason given and I am not sure whom rejected the request. All details are correct and Vodafone are aware of the transfer. I hav...

SimNew by • Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

5G

I have a Samsung Galaxy S20 5G but I'm not receiving a 5G signal 

JANE123 by • Level 1: Joiner
  • 409 Views
  • 2 replies
  • 0 kudos

02 keep threatening me to pay when I cancelled within the 14 days

I signed up to the 12 month sim only pay monthly contract and cancelled within the 14 days, I then kept kept getting constant letters and emails saying I owe 02 money. I called 02 again and the manager on the customer service line said I don’t owe th...

Mow by • Level 1: Joiner
  • 663 Views
  • 2 replies
  • 0 kudos

Logging into 02 account

hi I am having trouble logging into and staying logged into my 02 account. It let's me on then says oops something went wrong and if your new to 02 to allow time...this has been an issue for months. Can you help?

Resolved! 50% discount Scam

Just received a call from a private number; a lady with an Asian accent (possibly Indian) informing me that she was form 02 mobile and that I was being given a 50% discount on my monthly bill. All I had to do was respond to two text messages. I left ...

Jackielee by • Level 1: Joiner
  • 803 Views
  • 2 replies
  • 0 kudos

YOU BLOCKED MY SIM CARD NOW I CAN NOT CALL YOU

PLASE I HAVE TALKED TO SUPPORT 4 TIMES noone helped me. I have explaine my situation i no longer live in the UK yet you still sent me a new sim card to my OLD ADDRESS even tho I have updated you not to do it! I pay 17 pounds a month for what? Now i c...

kubako by • Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Pay my final bill

Hi I don't know my 02 phone number to pay my final bill 

Kmgi by • Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos
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