Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237819 Views
  • 2 replies
  • 2 kudos

Noninternet

I don't have internet and I can't sent messages. I can call. I check a SIM card in other phone and is same problem

Daria82 by Level 1: Joiner
  • 288 Views
  • 1 replies
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Changing ownership

Hi I am wanting to change ownership of the account holder. The account is in my name but paid from the owners bank. I was wondering how I go about changing it to her. We discussed this in store and where told when it’s been paid by a different owner ...

Hayleyc92 by Level 1: Joiner
  • 514 Views
  • 1 replies
  • 0 kudos

Connecting to a usa network

Using google pixel 3a, it is not connecting to usa network, Seattle WA Any advice for getting connected??

Rmcg1 by Level 1: Joiner
  • 364 Views
  • 1 replies
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Issues with Number Porting

Hi. Having joined O2 recently, I have provided my PAC code 4 times over the past 9 days, the last request was rejected, no reason given and I am not sure whom rejected the request. All details are correct and Vodafone are aware of the transfer. I hav...

SimNew by Level 1: Joiner
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  • 2 replies
  • 0 kudos

5G

I have a Samsung Galaxy S20 5G but I'm not receiving a 5G signal 

JANE123 by Level 1: Joiner
  • 409 Views
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02 keep threatening me to pay when I cancelled within the 14 days

I signed up to the 12 month sim only pay monthly contract and cancelled within the 14 days, I then kept kept getting constant letters and emails saying I owe 02 money. I called 02 again and the manager on the customer service line said I don’t owe th...

Mow by Level 1: Joiner
  • 661 Views
  • 2 replies
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Logging into 02 account

hi I am having trouble logging into and staying logged into my 02 account. It let's me on then says oops something went wrong and if your new to 02 to allow time...this has been an issue for months. Can you help?

Resolved! 50% discount Scam

Just received a call from a private number; a lady with an Asian accent (possibly Indian) informing me that she was form 02 mobile and that I was being given a 50% discount on my monthly bill. All I had to do was respond to two text messages. I left ...

Jackielee by Level 1: Joiner
  • 803 Views
  • 2 replies
  • 0 kudos