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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237807 Views
  • 2 replies
  • 2 kudos

Resolved! Porting Issue (Split Port)

Another Split Port issue here and was hoping for some guidance please. Signed up with O2 on 11 April and gave my Three PAC information at point of order to port my present number.Received SIM on 14 April but told port wouldn't happen until the follow...

Brian_Fly by • Level 2: Apprentice
  • 1860 Views
  • 6 replies
  • 1 kudos

Resolved! Switchup Query

Hi, I put a £600 deposit on a s23 ultra with switchup. If I were to use switchup, what would happen to the bill, and what would happen the money I put in on the phone originally? Am I being stupid lol.Thanks

Problem With Payments

Hello. So i have a problem in the past few days i made 3 payments trough the app and and all 3 O2 cant see them. They have gone trough but nothing. I spoke with them on the phone and nothing... also i bought a data bolt on for 8 gigs and it also hasn...

Ivan_A_S by • Level 1: Joiner
  • 1359 Views
  • 7 replies
  • 0 kudos

Resolved! Disney+ advanced billing

Hello, I had the 3 month free Disney+ extra which was due to expire November 8th (now cancelled as I didn't want it to roll over to a paid subscription). Just noticed that my October 27th O2 bill includes a charge for Disney+ from 27th October - 26th...

Call scheduled today at 12:00pm

I was trying to place a new order - upgrade- for the number (REMOVED) I ordered the iPhone 14 Pro like new- 256 GB - Like New and we went through all the steps (more than 90 minutes), at the end the assistant told me that to complete the credit check...

Paco by • Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

How do I get a new sim card I have lost my sim card

Resolved! Extra £5 charge

I want to find out why there is an extra £5 charge on my bill but can’t get through on the phone or start a live chat Can anyone suggest what i should do Thank you

Liz121 by • Level 2: Apprentice
  • 1229 Views
  • 5 replies
  • 0 kudos
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