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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237591 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel rolling plan

I’d like to cancel my rolling plan as I no longer use this Sim Card

Abi1231 by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! New phone.

Hello, I am an existing O2 customer with a Pay Monthly contract that has finished so I guess I’m free to end it anytime. I have just bought a new phone that came with a new O2 contract. I was hoping to cancel the first contract and take the number wi...

l911 by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Is it possible to balance transfer

I’m “pay monthly” customer and I have a fix tariff however there is an accumulated balance in my O2 account that I have earned from o2 rewards so far, Now I need this balance to be transferred to my bill as a credit. How can this happen

Public by • Level 1: Joiner
  • 763 Views
  • 5 replies
  • 0 kudos

Resolved! Itemised texts

Hi, Is there a way to view a bill on pay monthly to show all the numbers that have been text each month? I need to contact someone I spoke to last year but I no longer have their number. I’ve looked at my bills online but it just shows a summary and ...

Resolved! Account default

Hello, I have noticed on my credit report that i had a default account from O2 since January 2023. I was very shocked and disappointed by this since I cancelled my account within the 14 day grace period, and even cancelled my Virgin media account as ...

Aziz2 by • Level 1: Joiner
  • 937 Views
  • 2 replies
  • 0 kudos

Cancel

I got given an o2 card with virgin media ive never used. i have never used the O2 sim as it has just sat in my drawer. I would like to cancel this sim please.

Resolved! Cancel contract

Hi I want to cancel my contract with you with the phone number xxxxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Bill

Why have I got charges every month for something called Bluetiq on 02? 

Bill22 by • Level 1: Joiner
  • 642 Views
  • 5 replies
  • 0 kudos

My account

Can anyone help ,I cannot view my account on the 02 app

Magsie by • Level 1: Joiner
  • 608 Views
  • 4 replies
  • 0 kudos
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