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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 253531 Views
  • 2 replies
  • 2 kudos

Resolved! cancel a contract

I recently took out a data sim, pay monthly contract but the 4g service in my office is too poor to receive data over o2 so I want to cancel the contract . The number associated with the sim card is (REMOVED) Drew Steel

Drew6 by • Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! cancel an account

My husband has passed away and I need to cancel his account 

S31 by • Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile device plan

I used to log into Virgin Mobile to see my handset plan, i am wanting to know how long i have left on my handset. Now it takes me to O2 but my device plan is not there only my pay monthly plan?

x1 by • Level 1: Joiner
  • 664 Views
  • 4 replies
  • 0 kudos

New sim

Hi, I need an update on application number NC41368724.

Raissa by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Resolved! leave O2 to switch my data provider

I purchased 2 laptops with a mandatory 2 year data plan, now this period is over, I want to switch to a cheaper provider. How can I do this?

LesC by • Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Upgrade

Hi, I don't know how to start the conversation, my sim contract is ending up in two weeks, I have more than three days trying to reach out any of agent, but it looks very impossible, like they are dealing with the war in Russia and Israel.How the hel...

Alo by • Level 1: Joiner
  • 695 Views
  • 4 replies
  • 0 kudos

Resolved! Apple watch - cancelling my watch plan only

Hello, I am thinking of cancelling my apple watch plan, how do i go about this? ( i want to keep my iphone esim plan, just get rid of the plan for the watch) Thanks in advance

gazuk2015 by • Level 2: Apprentice
  • 3860 Views
  • 3 replies
  • 0 kudos

Fraud dispute on account causing direct debit issue

I had a fraud issue back in September which o2 sorted, but the fraud team have kept a dispute ticket on my account which is causing a direct debit issue as its saying i have a possible credit on my account, so I have to manually pay my dd through the...

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