Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Buisness to Standard

Hi all. Was just wondering if it's possible to switch from buisness to standard contract 6 months in. Thanks. Steve.

Resolved! Proof of identity

Been on O2 for almost 10 years at the same address using the same bank account, I applied for a new phone/contract and failed the credit check. I emailed the address provided and was told it was a typo and to apply again, which I did and it refused a...

Resolved! No signal

On sunday 21st April my phone stopped recieving signal, i went on status checker and it said a mast was down, i waited till wed to call up O2 and was told as normal that it must be my phone and i need to do all the checks, have a new sim etc, its not...

Resolved! Direct Debit Date

Can anyone help me.. Am trying to find out what date my direct debit goes out for my Pay monthly account. Have looked at my bank statements but is always differentdates.. Cant just e mail O2 lime the good old days u have to pick stupid options that d...

Moving to pay monthly

Hi everyone, I'm just about to move to pay monthly and appriciate some feedback on handsets. The ones that are available are here: http://www.o2.co.uk/movetopaymonthly Ideally I want to go for the £11/month option as I'm not a heavy user, and have or...

Resolved! Mobile Tariffs

Hey! I want to switch my tariff to something cheaper, at the moment I can currently do that but I was just wondering if I switch to it now will I pay the new price until the end of my contract (which is February 2014) or will it start it again like a...

Resolved! o2 rewards

Hi i have recently moved from pay as you go to monthly, i had £11 worth of rewards saved from being on PAYG i was wondering what has now happend to this money i had saved? the credit i had left from my PAYG account has been credited to my monthly bil...

Resolved! Unable to View online bill/ Password issues

I have put in my user name and password and the screen goes to page with headings including MY O2 I click on that and then I click Pay Monthly and get your account. Thenthe screen returns to the MY O2 screen. I cannot get past this to access details ...

Resolved! Next Day Delivery (NOT REALLY)

Ordered a phone on monday night, was in stock and it said next day if ordered before 4pm. So ordered it monday night expecting it to be sent tuesday for delivery wednesday. But no............I checked today just to make sure all was well and was told...

Resolved! O2 Open Offer

Does anybody know If the O2 Open Offers can be redeemed online of do you have to go in store? Many thanks, WD

O2

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