Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Lots of unused credit - pay towards new phone?

Hello to you all, Apologies if this has been asked before but I did a search and could not find anything. I am currently on Pay as you go Unlimited and have built up a lot of credit on my phone (currently in excess of £100). I was wondering if it is ...

Resolved! Lost iPhone - With no insurance!

Hi there... Here's my scenario. Basically I've lost my iPhone from place to another via a taxi. It's still not been recovered. My pickle is that it's just been upgraded and didn't even get chance to insurance it through my bank! Here's what I've done...

Resolved! MEDIA MESSAGES

WHY IS IT THAT I GET CHARGED FOR THESE MMS TEXTS. IT SEEMS THAT WHEN I SEND EXTRA LONG TEXTS IT GOES TO MMS AND CHARGES ME. IS THIS CORRECT? ANYBODY

Resolved! sending picture messages

Despite numerous attempts with email instructions from an o2 advisor I cannot get or send pictures from my recently bought Nokia 201. Even from my local o2 shop. Any suggestions please.

Why is my mobile bill over £60 this month?

Topic. I'm on a £32 a month contract with 600 minutes a month and unlimited texts, and every month I only ever use about 2 hours worth of calls (120 minutes) and only a few texts, so why is my bill nearly double the £32?! I suspect part of the reason...

Resolved! sim only balance number

hi i have just changed to sim only and cant access my balance could someone let me know the number needed to do this many thanks chris

cancelling my contract - can't get through to customer services

HiI'm having extreme difficulty getting through to anyone at O2 to cancel my phone contract, which finished in June 2012. As i'm already on another contract I don't want to have to keep paying two bills every month for any longer than absolutely nece...

Resolved! Block unwanted numbers

How do you block unwanted calls/texts

Resolved! Can't see my bill

Hi there I want to add my second mobile to my O2 account I have two phones both with O2, I can only get an itemised bill for the original phone not for the 2nd phone! Is it possible 2 register to phones on 1 account?

o2 hardsell on business contract upgrade, what should i do?

I have been with O2 for nearly 9 years.. I have upgraded last year in July 2012 on a O2 Business contract. I was told that the contract was 30 pounds. I mentioned to the chap that if that includes vat and he said yes. When i was checking the bills to...

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