Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Refresh Fast Track Upgrade - when does the fee come down?

Hi - am being quoted £139 to Fast Track to Refresh.A little too high for me - I assumed it would come down by about £30 a month as I get closer to end of contract.I hoped that my billing date (13th of every month) would be the date it comes down evee...

Resolved! o2 charge me over £400??

Hi, I just came back from my holyday about 1 month and o2 charge me 450poundsI think its because of i wasnt connected with the service. (I was using Korean SIM)It looks like some kind of recoccection fee or something.If it is, is it negotiable?I cant...

Resolved! Upgrade or simplicity

Hi everyoneI'm wondering if what I've encountered has happened to everyone else aswell.My contract was up for renewal yesterday, I was already amazed that noone from o2 called me to get me upgraded, unlike three does.Anyway today I called and I under...

Resolved! MMS Charge clarity

Hello,I just moved to the 4G Unlimited package and I was unsure if my tariff includes any MMS credit or do I just pay 35p per MMS?Thank you for any help

Resolved! Call Rejected - I can't make calls from abroad

I am using my Pay and Go sim in Lebanon. First, it was working and I could receive and make calls. A week ago I noticed that I could not make any calls anymore. I could only send sms text and receive both calls and sms. But I am not receiving every s...

Resolved! O2 accounts

Morning,I already have an O2 account, with a Pay and Go number registered to it. I now also have a contract with O2 on a different number. I see that I can link a second account to the first, but when I try to register the contract mobile my email ad...

Resolved! New Business sim problems

Just started a Business Contract, sim only. Popped the sim into my phone - I can send and receive texts to the new number, and download data, but can't make or receive calls. Am I missing something obvious? Thanks.

Resolved! 901 not recognised

Hello all, I'm using a galaxy s2 and someone has left me voicemail, however when I dial 901 I'm being told the number is not recognised, is there another way to retrieve these messages?

Resolved! My tariff

Hello, I just went on to change my tariff and it has told me it won't change untill the 8th April 2033 any ideas?

Resolved! Split line with orange. Anyone ringing me who's not O2 goes to orange voicemail!!!

Someone please help!!!!I brought my number over from orange when I started my O2 contract with a new phone and now anybody who's NOT on the O2 network, landline or mobile, gets my orange voicemail. It's been 3 days now since the transfer should have ...

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