Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 basic tariff. 15ppm call 5p per text.

Hi. On the phone to O2 at the weekend I was offered O2 basic. Not sure at the time, now I want to switch. How do I? I have tried calling 4445 but no option suitable. Please help!

Resolved! Extra Minutes Bolt On

I cant seem to find a bolt on that adds extra minutes to my contract.Is it possible to do so as I will be making more calls just for a few months?

Resolved! Can you use E-Top up on Pay Monthly contract?

I'm currently on rolling 1mth simplicity contract, and have signed up to a scheme through my company which will pay my phone contract through my salary. But it say's it requires an e -top up number which they will credit each month. Does this mean I ...

Resolved! Problems with my 02 bill

So, I recently upgraded my tariff to an 02 refresh contract and took out the Note 3. I had a bill of £91 and before I bought out of my contract I confirmed with the agent that the bill was included in the costs. I asked him twice and he confirmed sam...

Resolved! Unlimited WiFi question

I am on the old Talk anytime tariff which is fine but I dont like paying for each text I send, so I was thinking of changing to Pay and go go go.at present I top up £10 each month and I buy a bolt on for my data (£6) which still gives me 50 free min ...

Resolved! 2 separate contracts

Hi , I have 2 separate contracts on pay monthly , they arnt due for renewal for another 18 months Is there any way of combining them at all Thank you in advance

Resolved! Contact details for Board Directors o2

Hi, Does anyone have e-mail addresses for Directors or their Secretaries so I can ask them why it is so difficult to communicate with a company specialising in communication!

Resolved! Urgent: How do I pay my bill online!!!!!

I am overseas and need to pay a contribution to be able to receive data on my phone (which is urgent). I cannot call O2 given the data restriction and the payment page does not appear to have a form, button or link to effect payment (and was down the...

Resolved! Ending Simplicity contract

Hi folks, a couple of queries I've been on a monthly rolling simplicity contract for years on an iphone3GS, but am looking to upgrade to an iphone 5C now as my old phone has become a bit slow and unresponsive. Anyway, have been looking about at deals...

Resolved! Not pleased with 02 ! My contract.

Hi, I am looking for advice on my current situation with 02. I signed up with 02 for an unlimited +24 month plan and I got an IPhone 5. The only reason I took this contract was because I was told that I can lower my contract after 1 year because I am...

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