Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Termination Quotation Via O2 Chat

So am thinking of leaving my contract early so went onto the live chat to ask how much it would be to terminate my contract. I get a figure of £60.56 + VAT to terminate. As with all correspondances i get this emailed to myself. I then ring the custom...

Resolved! Calling which phone numbers are charged?

Is there a list which shows which phone numbers are charged outside of my 300 minutes free calls on my Pay Monthly contract?

Is there a list of sites/services that don't affect your data allowance?

Is there a list of sites/services that don't affect your data allowance? And more specifically, is the background data my phone is slurping from Tu Go each day free or unfree?

Resolved! Changing account and balance transfer?

I am on O2 Go Go Go and thinking of changing to the Simplicity £11 a month plan. If I do will I loose the money already on my account? I have a £19 balance on it and do not really want to loose it.

Resolved! Speed Dial Settings

I've just transferred my sim card from a Samsung gsh j700i to Samsung gsh j700 and now find that I cannot program any speed dial buttons because they seem to be all reserved for 02 functions, and these cannot be changed or deleted. Help

Resolved! Can't top up with non-UK card

I've been trying to top up my account but when entering my card details I need to put in the post code of my card address. My card is registered to my Irish address so there is no post code. THere is no way of getting aaround this online or by phone ...

Resolved! upgrading

i have just over 2 months left on my contract, pay monthly. i was checking out an upgrade, to a galaxy note 3. £649.99 0r £489 over 24 months. with my tariff, it would be £27 pm, and then o2 want £20pm for the phone. making my bill £47pm. after a goo...

Another Belfast shambles

For two weeks I have had minimal or zero coverage in the area. Were. I work . Two days ago I was told this. Would be fixed . As I figured. This was more B.S. . Appalling and totally unacceptable. I will be looking to terminate.

Ofcom response to O2

It's not online yet, but Ofcom have released a statement saying O2 are not in breach of any regulations with respect to their most recent price increase. That'll surely annoy a few keyboard warriors. It's in the Mobile Today edition released on 7th F...

Resolved! Using old sim

I have just upgraded from iphone 4s to Sony Xperia which both use micro sims. Can I just put my old sim into the new phone?

O2

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