Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254368 Views
  • 2 replies
  • 2 kudos

Resolved! Pay Monthly Data Allowance

Hoping somebody can help. I got a text today telling me I'd used all my data allowance for this month. Downside is that my new month allowance doesn't start till Friday. I thought that it'd be fair enough, I'd just have to pay for anything I used bet...

Anonymous by Not applicable
  • 3098 Views
  • 11 replies
  • 0 kudos

Resolved! O2 Refresh Order

Hi, I have just tried to upgrade online and got all the way through to the delivery options etc, and the screen said somethign about there being a problem. However, upon checking my bank account, the early repayment for o2 refresh has been taken. i h...

Anonymous by Not applicable
  • 1862 Views
  • 6 replies
  • 0 kudos

Resolved! Can monthly upgrade phone to be used as pay as you go

Hi,Apologies if this in the wrong location but here goes.I have currently a Sony Tipo and have now upgraded phone to Nokia Lumia 630. But as I'm happy with the Sony I'm wondering if the new phone can be used by my wife as shes on a pay as you go cont...

Anonymous by Not applicable
  • 4574 Views
  • 10 replies
  • 0 kudos

Resolved! Phone mast not working for3 days

I am currently staying at a friends house and have not been able to use my phone since Friday afternoon. I never realised it was so difficult to contact O2 if you have a problem, there isn't even a telephone option for faults. I tried to ring but was...

Anonymous by Not applicable
  • 1986 Views
  • 7 replies
  • 0 kudos

Resolved! Prefer truth not waffle!

I have managed to accumulate an extra £10 on my standard bill, basically for something that is not quite clear.My Nokia 920 (or me using my N920) managed to send 11 mms messages at the same time to the following, and NO I do not have any groups set u...

Anonymous by Not applicable
  • 2850 Views
  • 13 replies
  • 0 kudos

Resolved! 3G coverage

My service still keeps dropping out and I have two iphones side by side both on O2, one has full signal the other keeps dropping out. Really annoyed as I've just paid £260 to buy my contract out so I could upgrade to iPhone 5 plus £199 for the phone ...

Anonymous by Not applicable
  • 2896 Views
  • 6 replies
  • 0 kudos

Resolved! Pac Reversal?

I just joined O2 on the 5th of July using a pac code to transfer my number over. I get terrible connection at work so I decided to cancel. I spoke to customer services yesterday about this and told them I wanted to keep my number. I got a voicemail t...

Anonymous by Not applicable
  • 4502 Views
  • 16 replies
  • 0 kudos

Can no longer SEND or REPLY to email via O2 network

As I assume many people here do - I use my smartphone (iPhone) to have email function when away from my home broadband connection - has worked perfectly well for years. It seems something significant has occurred in recent days/weeks and O2 seems to ...

Anonymous by Not applicable
  • 5374 Views
  • 49 replies
  • 0 kudos

Resolved! New contract price - written notification difference.

Hi guys, I know this is a customer based forum but thought I'd throw it up anyway as I don't really want to ring CS unless I have to. Called into an O2 shop two weeks ago. Changed my SIM only contract to a 4G 12 month SIM only @ £11pm (+RPI annual Ap...