Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254137 Views
  • 2 replies
  • 2 kudos

txt from 02 re: upgrade & Lumia free wireless bundle offer questions

My upgrade isn't due to August but got a text today from o2 saying 'Guess what? You don't need to wait to upgrade to the latest phone.You can do it now. Even better, theres an exclusive offer coming your way. We'll call you soon' Has anyone else had ...

Anonymous by Not applicable
  • 3030 Views
  • 18 replies
  • 0 kudos

E-Top Up Cards - Availability

The page:http://www.o2.co.uk/topup says that one of the ways to top up is via E-Top Up card. But the card itself isjust out of stock...I checked several places in Yorkshire inc. O2 stores and it's just unavailable.So is the information on the above w...

Anonymous by Not applicable
  • 12579 Views
  • 21 replies
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Resolved! Pay Monthly Data Allowance

Hoping somebody can help. I got a text today telling me I'd used all my data allowance for this month. Downside is that my new month allowance doesn't start till Friday. I thought that it'd be fair enough, I'd just have to pay for anything I used bet...

Anonymous by Not applicable
  • 3098 Views
  • 11 replies
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Resolved! O2 Refresh Order

Hi, I have just tried to upgrade online and got all the way through to the delivery options etc, and the screen said somethign about there being a problem. However, upon checking my bank account, the early repayment for o2 refresh has been taken. i h...

Anonymous by Not applicable
  • 1862 Views
  • 6 replies
  • 0 kudos

Resolved! Can monthly upgrade phone to be used as pay as you go

Hi,Apologies if this in the wrong location but here goes.I have currently a Sony Tipo and have now upgraded phone to Nokia Lumia 630. But as I'm happy with the Sony I'm wondering if the new phone can be used by my wife as shes on a pay as you go cont...

Anonymous by Not applicable
  • 4572 Views
  • 10 replies
  • 0 kudos

Resolved! Phone mast not working for3 days

I am currently staying at a friends house and have not been able to use my phone since Friday afternoon. I never realised it was so difficult to contact O2 if you have a problem, there isn't even a telephone option for faults. I tried to ring but was...

Anonymous by Not applicable
  • 1986 Views
  • 7 replies
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Resolved! Prefer truth not waffle!

I have managed to accumulate an extra £10 on my standard bill, basically for something that is not quite clear.My Nokia 920 (or me using my N920) managed to send 11 mms messages at the same time to the following, and NO I do not have any groups set u...

Anonymous by Not applicable
  • 2850 Views
  • 13 replies
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Resolved! 3G coverage

My service still keeps dropping out and I have two iphones side by side both on O2, one has full signal the other keeps dropping out. Really annoyed as I've just paid £260 to buy my contract out so I could upgrade to iPhone 5 plus £199 for the phone ...

Anonymous by Not applicable
  • 2895 Views
  • 6 replies
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Resolved! Pac Reversal?

I just joined O2 on the 5th of July using a pac code to transfer my number over. I get terrible connection at work so I decided to cancel. I spoke to customer services yesterday about this and told them I wanted to keep my number. I got a voicemail t...

Anonymous by Not applicable
  • 4487 Views
  • 16 replies
  • 0 kudos