Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! What happens when your data allowance runs out?

Hi all, On my previous network, when my data allowance finished, I would still be able to use the internet, but at a reduced speed, and certain apps were blocked, e.g. YouTube. However, with O2, once I use up my allowance, I cannot access the interne...

windows and Nokia

Hey guys, so the recent news that isnt really that recent but the Microsoft buy out of Nokia, does this mean we will no longer see Nokia Smartphones and wil they be re branded or will Microsft keep the Nokia name living? My first phone 22 years ago w...

Resolved! Rename my products in account page from numbers to names?

I have a few products on my account which just show phone numbers. Ideally I would like to change them to display names of my family rather than number so I can instantly see which one to check. Would this be a possibility in the future or can it be ...

Resolved! Still no dispatch email 1 week from order.

Hi all I'm knew to O2 and just wanted some advice. I ordered the iPhone 5c 16gb in pink last Saturday, order wen through and at the end It said referred to credit, I thought ok, here comes the deposit email. Anyway to my surprise Monday I had an emai...

Resolved! X6 Firmware

Is there any way to upgrade the firmware of a Nokia X6. Nokia are currently on v40.2 but O2 have only authorised v31.0 - so usability and performance updates are not available to O2 branded X6 customers. I did try emailing, but the account that I was...

Resolved! Why can i not view my bill in My O2?

I can not view my bill in my O2, i have been following the instructions and its keeps sending me in cirlcles, its impossible, surely there must be just a "veiw my bill" link, it is very frustrating. Please advise or send direct link to my bill.

Resolved! Pay as you go tariff not activating

Hello, I have over 10 pounds balance but my monthly pay as you go tariff is not activating. Why has this happened and how can I force the tariff to activate. Many thanks in advance.

new handset

http://www.mobiletoday.co.uk/news-list/news/industry/30198/o2-to-sell-exclusive-red-htc-one-m8.aspx looks quite nice to me

Resolved! IOS8

have we got any release date as yet on this cheeky little update? it surley must be within the next few weeks, the chinese whispers of the world was saying 21st July. however no update released still just 7.1.2

Resolved! Nano sim and iphone advice

Hi, i currently have an iphone 3gs but i'm planning on upgrading when apple inevitably releases the new iphone in the next month or so. I know i'll be needing a new sim (a nano sim probably), so i was wondering a couple of things.... a) if i sim swap...

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