Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240737 Views
  • 2 replies
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Resolved! Multiple numbers on a tariff

My wife and myself are both O2pay monthly costumers but are curious to know if there is a tariff available which can be shared ie 2 numbers using it? Any help would be great

Anonymous by Not applicable
  • 2448 Views
  • 10 replies
  • 0 kudos

Resolved! Being charged for calls not received or made outside EU

I have tried calling and live chat but there does not appear to be any customer service reps in your customer services. I have been charged £1.25 for a 1 second call for a number I do not recognise whilst on holiday in Turkey

Anonymous by Not applicable
  • 2437 Views
  • 12 replies
  • 0 kudos

Resolved! porting number

Hello everyone,I need to port my number from Orange/ee. Have my PAC code ready to go. I've never ported before and I was wondering how smooth the process is.I'm mainly worried about not having a number over weekend during the process. I will I have u...

Anonymous by Not applicable
  • 2618 Views
  • 10 replies
  • 0 kudos

Watchdog tonight

Are showing a piece on cancelling phone contracts when no signal is being received.

Beenherebefore by Level 32: Blockbuster         
  • 2300 Views
  • 12 replies
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Resolved! Upgrade Fees?

My contract is due for upgrade and have been inundated with calls from 3rd parties trying to get me to upgrade with them.I checked with 02 and apparently I have already selecting the no marketing option, but somehow the calls are still coming.I did i...

Anonymous by Not applicable
  • 1967 Views
  • 5 replies
  • 0 kudos

Resolved! Data Connection Not Picking Back Up

Hi, Brand new to o2 this week. Got an LG G3 with Unlim,Unlim, 5GB 4G Noticed twice now that If I go to an area where I totally loose signal and then drive to a place where I start getting a signal back my data connection never automatically comes bac...

Anonymous by Not applicable
  • 1849 Views
  • 5 replies
  • 0 kudos

http://www.o2.co.uk/contactus

Has anyone ever gone to http://www.o2.co.uk/contactus and logged in and not got "Give us a moment"... I was expecting a chat box to customer services like BT and nPower have?

o2 give us a moment.png
Anonymous by Not applicable
  • 2724 Views
  • 7 replies
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Used all my data this month!

Since I came back to O2 from Vodafone, and started using an iPhone 5S, I have regularly only used about 50 to 60% of my data allowance of 2gb every month.... This month I had used it all way too early and then today the 500mb bolt-on had been eaten u...

Anonymous by Not applicable
  • 2544 Views
  • 11 replies
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Resolved! Bring old number to O2

Hi If I want to bring my old number to O2 then one of the option is to call customer service and give them my pac. what is port authoriation code. My question is whether this request of port authoristation can be do online. Is there any tools where c...

Anonymous by Not applicable
  • 3164 Views
  • 5 replies
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Resolved! Service

still cannot get signal after 24 hrs even though you say the system is working perfectly Bn2

Anonymous by Not applicable
  • 2204 Views
  • 8 replies
  • 0 kudos