Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237660 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade text

Hi guys will try and keep this short Sent off my 5s to o2 recycle and got the money to upgrade to the iphone 6 but i have no phone to receive the upgrade text code and o2 online live chat say without that text i cant upgrade over the phone or online ...

Anonymous by Not applicable
  • 4050 Views
  • 5 replies
  • 0 kudos

Resolved! Discount

i have sent my open code and I got a text back saying the discount has been added but when I go onto the O2 app the discount is not showing

Anonymous by Not applicable
  • 3066 Views
  • 5 replies
  • 0 kudos

iPhone 4s Mobile data problem

Hi I am havin trouble with my iPhone 4s mobile data. I bought some additional data and now all of a sudden my data will not work and I cannot access the internet whilst ut and about. I have tried resetting everything and also I tried to change the ap...

Anonymous by Not applicable
  • 1973 Views
  • 2 replies
  • 0 kudos

Worst service ever!!

Yesterday I decided to go from pay monthly to PAYG, the lady on the other end of the phone made it sound all very simple. She said to expect my new O2 Sim card in the post today and said that everything would be swapped over as soon as the Sim card h...

Anonymous by Not applicable
  • 5889 Views
  • 38 replies
  • 0 kudos

Resolved! Pay as you go/Iphone 5

Hi I recently upgraded to the iPhone 6 and have given my mum my old iphone 5. We bought a new nano sim for her as the sim in her iPhone 4 obviously wouldn't have fitted in and as she has not got too many contacts to update a new number with we just b...

Anonymous by Not applicable
  • 6479 Views
  • 22 replies
  • 0 kudos

Complaint

I was late in paying my bill but it was paid in full. I have had my phone barred now 3 times this week as o2 did not recognise it had been paid!! As my mobile is my only phone, I have been stuck when it has been barred & I now want some compensation!...

Anonymous by Not applicable
  • 9796 Views
  • 26 replies
  • 0 kudos

FAQs: Pay Monthly and Pay & Go

Hi guys, our new FAQ thread related to Pay Monthly and Pay & Go can be found here. More info (Highlight to read) Hi guys and welcome! If you need any advice, go ahead and create a forum post HERE If you're new to the community, Take a look at our han...

Community_STS_0.png Community_STS_1.png Community_STS_2.png
Toby by Former Staff
  • 681280 Views
  • 71 replies
  • 5 kudos

Resolved! Upgrade to sim only

My contract is due up and I'm looking to go to sim only contract. When I was ordering online it was coming up it was going to send me out a new sim, does that mean my number will change? Also how do I find out my usage so I get the right tariff?

Anonymous by Not applicable
  • 9687 Views
  • 11 replies
  • 0 kudos

Resolved! A user manual for Binatone SM 300 large mobile button GSM phone

Hi,My first shout for help since I joined the community group.Because of hard of hearing and wanted a simple mobile to mainly message or phone and incorporates a 'loud speak' button. It included a user printed guide I find usless. Searched on-line us...

Anonymous by Not applicable
  • 6631 Views
  • 4 replies
  • 0 kudos