Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pay monthly phone not arriving/UKMail issues.

I paid on Friday for an early upgrade on my phone as mine hasn't been working properly for a while now. I chose Monday for delivery and received a text on Monday morning to say my phone would be delivered by UK Mail between 08:49 and 09:49, it didn't...

PAY & GO TARIFFS

what on earth has happened to the tariffs available these days?Is there any tarrifs that dont take my £10 top up straight out my account?I am on Text and Web which gives me 300 texts, 500mb data and still leaves me £10 to spend on calls or what ever ...

Resolved! What is my credit being spent on?!?!

Hi,I'm using an iPhone 4s on lay as you go.. My credit is going down and I'm getting alerts saying I've been charged £1 the day for data but I'm always connected to wifi when using it!Is there a way to see what exactly im being charged for?I've tried...

Resolved! pay as you go free credit

HiI have joined o2 on pay as you go....new phone, new sim, but requested my number to be transferred.I have received an email to claim free credit by activating the sim/number, but I am using the sim on my transferred number. Does this mean I will no...

Resolved! Do O2 credit check for an upgrade to refresh.

HelloI am wanting to upgrade soon and am currently on the old o2 contract, not refresh. I am wondering if o2 will do a credit check for an upgrade to a refresh contract.My credit score isnt good due to past circumstances but i have never missed a pay...

Appalling 3G Coverage

I have recently renewed my o2 contract for a further 2 years (which I am now seriously regretting) and have noticed the 3G coverage is utterly appalling. To be honest it has always been poor but my patience is running thin. I also requested 1GB of da...

Resolved! Wh smith one direction calendar offer

Just went into my local store to redeem my O2 priority offer and was told they had no idea what I was talking about and wouldn't uphold the offer even though I showed them the offer! My daughter was really upset so I bought her one instead!

Some texts not reaching recipient

Hi all, Recently, one of my contacts (the one I talk to most as it so happens) has not been receiving text messages that I am sending them. I am receiving theirs fine, however they are getting either nothing from me. Everyone else recieves them witho...

Resolved! New order accepted or not?

hello i recently just ordered a htc on a 24 month contract and i have done all the details got an email saying welcome to 02 but it has been an hour and i have not recieved the dispacthed email have i been accpted confused ?

Resolved! 4G in Bedford Cinema - only

Anyone know why i can get 4G in Bedford cinema but nowhere else in the county?

O2

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