Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 coverage of my village pooor for a month now

Our whole village has had poor coverage for a month now.The O2 chat "gurus" vary in their ability to tell me the status. A couple of weeks ago, one cared enough to find out that the local mast has had some work starting 8th August, and that it was "p...

Resolved! Cost of bills is ridiculous

I am supposed to pay £50 a month (including extra data I have added) for some reason as I have logged in to my O2 I have seen all of my previous bills. Only to see that 02 constantly seen to bump my bill up to £100-£190 each month. When I view breakd...

Signal Issues, 4G poor service, unable to make calls

Hi All, i'm having issues where by my phone connects to 4G in some non-4G areas and I can't make calls and texts or occasionally can make and receive calls but the quaility is awful. The data is also none exsist when the phone locks to 4G. Is anyone ...

Resolved! 24 hours since "Thank you for your 02 order" e-mail and nothing after.

" We're currently processing your request and we will be in touch shortlyto give you an update on its progress and information on its delivery. " - Quoted from the e-mail.Just curious as to if there are any delays, stock issues or anything because in...

Resolved! data usage

How do i keep a check my data usage on my iphone 5S?

Resolved! iPhone Pay as you Go

I have just changed fro a contract to Pay as you Go as I use my phone very little.I also have an IPad which I use all the time which is through Sky. I put £10 on my phone last week and now my balance is Zero. What is eating all my credit?I am 56 and ...

Resolved! Charged for 12 MMS messages at 33p plus VAT that were actually SMS messages so no pics sent!

Anyone had this happen to them and can advise please?I have looked through the numbers and dates they were itemised against and I never sent a photo that day to any of the numbers listed, as I don't send them apart from via Whattsapp due to cost.Chee...

Resolved! How can I speak to O2

I am abroad and want to top up my phone, can't do so on line as my address has changed.Chat is down - no e-mail contact address - 4445 number does not give an option to speak to an operator.I have been trying for ~ 2 hours and am sick of fearing the ...

Resolved! Call and usage records

Hi, I am a pay as you go customer and have deleted my call history on my phone but now need this. How can I see this online? Thanks

Resolved! Top up used up quickly

I've just topped up pay&go £10 on my phone today. I suppose to have 250min call. But all my money has gone after a 25-min conversation. I only have £0.2 left half an hour later after I topped up. I am really angry about that. There is an urgent need ...

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