Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transfer number to a micro SIM when old SIM card is damaged

HI All, I have a VERY old SIM card that has finally given up the ghost and become unreadable. I`m looking to transfer my number across to a new micro SIM card, as I`ve had this number for nearly 20 years. So far I`ve tried the swapmysim website with ...

Resolved! Transfer from o2 contract to sim only o2

I am at the end of my 24 month o2 contract and for ease would rather stay with o2 and go to a sim only deal. As an existing customer are there any better deals than on the website ? GiffGaff use the o2 network im told so if o2 can get near to their p...

Resolved! New phone and sim not working

I got my new phone today from the O2 refresh upgrade plan. I received a new sim with the phone and have put it in but it's not working and the old sim is still working? Do I need to deactivate the old sim in order for the new one to work? I haven't c...

Resolved! Pushing a payment forward a month?

Is there any possible way to push a monthly phone bill payment into the next month on top of the original monthly charge? I had a lot of unexpected payments to make this month and had to use a lot of bolt-ons for work reasons as I don't get enough in...

Resolved! Unusual call from 01618148825

Hi all, Can you please confirm the number 01618148825 has anything to do with O2? I doubt it will. After few unusual questions which O2 should already know - if the call has anything in common with them- , I gave no relevant answer, and made the guy ...

Resolved! How to reinstate an in active sim.

I live abroad and therefore O2 have kicked my sim off the network. I am unable to connect to any cellular carrier. How do I make my number active again?

Resolved! Roaming Charges in India

I'm off to India for 3 weeks tomorrow. What are the O2 call, messaging and data charges there? Thanks.

Resolved! o2 travel..

good morning, is it still £1.99 per day for internet usage whilst in Greece? i fly out on Saturday thank you for youe help

Resolved! O2 unable to solve problem for 9 days

Hi, i have upgraded on 25.06. Received a new sim, next day activated but don't work. They send me another sim, same, don't work. Contacted O2 about 7-8 times online, all they telling me is wait another 24 hours. Went to O2 high street, they gave me t...

Resolved! O2 iPhone 6s unlock eBay

Dear all, I just bought an iPhone 6s on eBay, locked to O2. Unfortunatly, I already had a number with EE, and would like to unlock my Apple iPhone 6s. Is there a simple way? Many thanks, Thomas

O2

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