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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 241385 Views
  • 2 replies
  • 2 kudos

Resolved! Opting out of my data being used for marketing purposes or passed to third parties

Hi Having just signed a new contract, it suggests I go to the O2 site under Contact Us to opt out of my personal data being used for marketing puposes or being passed to third parties. This is not evident when you land or search through Contact Us. H...

Anonymous by • Not applicable
  • 1330 Views
  • 2 replies
  • 0 kudos

Resolved! Cancellation

I wish to cancel my O2 account . I am not on a contract , but pay approx £10.00 per month.I have just cancelled my Direct Debit with the bank, but where do I cancel the phone number I do not wish to keep it.Angela Seager

Anonymous by • Not applicable
  • 2079 Views
  • 4 replies
  • 0 kudos

Resolved! number migration

Please can someone help me.. I received my new pay monthly phone, sim and contract on Tuesday, I want to migrate my o2 pay as you go number to the new contract. I have filled in the online number migration form in twice now, the form says it will the...

Anonymous by • Not applicable
  • 3070 Views
  • 7 replies
  • 0 kudos

Resolved! Cancel my account

Hi. What at do I need to do to cancel my account please, as I don't need it anymore? Regards, Paul

Anonymous by • Not applicable
  • 2003 Views
  • 7 replies
  • 0 kudos

Resolved! Bad! Premium text and charges - naughty!

63366 £3.83; 80876 £1.50; 60077 £3.83 all plus vat SO £9.16+£1.83=£10.96 !!!!! These are premium texts charged to my o2 mobile past three months. This is a scam Shocking! How can I stop this please?

Anonymous by • Not applicable
  • 2036 Views
  • 2 replies
  • 0 kudos

Resolved! How long does it take to get "service"????

Waited for over TWO HOURS for a "live chat"assistant!!! What a total joke!! Don't O2 care about customers - or providing customer service?? Wait time to actually "talk" to somone is over 30 MINUTES! Always the same - appalling customer service ... AL...

Anonymous by • Not applicable
  • 2486 Views
  • 7 replies
  • 0 kudos

Resolved! shared plan

have a contract with O2 , how much would it be to have my Wife on my plan. We are paying for 2 different plans now we need something cheaper, pls help

Anonymous by • Not applicable
  • 948 Views
  • 1 replies
  • 0 kudos

Resolved! Live chat working

Hi does anyone know if live chat is working? It won't let me connect

Anonymous by • Not applicable
  • 1160 Views
  • 2 replies
  • 0 kudos
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