Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! pay as you go

how do i top up my pay as you go phone.the voice says press number 1,2,3 but the numbers dont come up on the screen. or press hot key 3.where is that on my phone

E top up card

HI, is an E top up card linked to the phone number or the sim number?

Resolved! Connect to Browser

I have change from a contact with O2 To purchasing my own phone a LGC441 with a O2 Sim. I can not contact the browser to the internet, Bluetooth is working ok but not the browser

Resolved! Phone connection

Been in Mallorca for 24 hrs no service since arrival. Cannot get response from online support. Any ideas . Keith

Unauthorised upgrade when asking for pac code

Two days ago I asked O2's web chat staff for a pac code. They kept trying to sell a new contract so the chat took 1.5 hours! I declined all offers and eventually got the code. Yesterday I saw on my account that O2 had renewed my contract without perm...

e mail

I would like to change my e-mail address please

Resolved! Signal Issues

Hi, Myself and the wife have got very poor signal when we're at home. There is someplaces inside and outside that are great for signal, but sometime a step to the side can loose all bars of signal. It's always been an issue, yet turning off wifi give...

Checking daughters bill

Hi im paying for mine and daughters contracts sim only..I can check my balance etc but not hers..does she have to register as im sure wot to do..

My care

What is my care and why am I being charged for it? I didn't even know I had it

02 and its ridiculous customer service wait times and responses

so I am unable to use my phone for 4 days and 02 offer me £3.73 for not being able to call or use the internet when I call customer service it takes 30 minutes for anyone to even pick uptoday the wait time was 45 minutes I try to use the online chat ...

O2

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