Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
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Resolved! Change of address.

Tried to upgrade my mobile but the address is wrong. The NEW ADDRESS IS.... [personal details removed]

Anonymous by Not applicable
  • 562 Views
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Resolved! Issue

Hello. I would like to know why is that so difficult to get a contract with O2 to buy phone. ? Why do we need an extra card prior get the payment section. .? I have provided both card ( debit & credit ) with cash in both of them but my request FOR CO...

Anonymous by Not applicable
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Mobile Data Rollover

Are O2 considering offering data rollover on mobile phone contracts? The data has been paid for so why should customers lose it because it’s not used.

Resolved! International Favourites Bolt-on not working

Hello everyone, I added the International Favorites 3 bolt-on to my account more than a year ago, and it renews on the 26th of every month, after removing the 10 pounds from my account. On the 26th of November, I had 23 pounds on my account, and I re...

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Anonymous by Not applicable
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Resolved! Network Mast Down

The Network in my are is an utter joke!! Been down for about 2 months now & all I keep getting told is to "be patient, the network in your area will be vastly improved soon!!!" How bloody soon? 2 months is a joke! I have 4 pay monthly accounts with o...

Anonymous by Not applicable
  • 1660 Views
  • 5 replies
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Resolved! International caller bolt on (trial)

I used to have International Favourites to call family in America. They’ve discontinued it and now said they would give me the cheapest rate they offer. I just checked my Bolt Ons and I have something called “International caller bolt on (trial)” and...

Anonymous by Not applicable
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Resolved! Calling abroad

Hi,From time to time i need to call abroadWhen I had a PAYG sim card i could get a bolt on for cheaper rates.Now on PAYM i have to pay £1.50 per minute.I could t find any bolt ons or tarrifs that could reduce this.Has anyone found anything please?Tha...

Anonymous by Not applicable
  • 1339 Views
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Resolved! O2 and VAT invoice

Hi all,Has anyone managed to get a VAT invoice for the monthly phone plan payments as part of a refresh deal.As I am VAT registered I can download a VAT invoice for my call plan payments but there is no option for the phone plan. I have spoken to cus...

DaveG27 by Level 1: Joiner
  • 19927 Views
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Resolved! Next gen

Can anyone tell me what : next generation text service for unlimited tariffs is please. Thankyou

Anonymous by Not applicable
  • 2383 Views
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