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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239786 Views
  • 2 replies
  • 2 kudos

Resolved! Phone charges

Whilst we can use our mobiles in Europe (roaming) and charges are the same as in the UK, what if I call a European number from the UK

Anonymous by • Not applicable
  • 1380 Views
  • 5 replies
  • 0 kudos

Resolved! Roaming

I am in France and I cannot dail out. It keep saying the network is not supported and I have a contract phone. Please help.

Anonymous by • Not applicable
  • 3612 Views
  • 10 replies
  • 0 kudos

Resolved! £33.00 bill instead of £20

Hi all, I've just switched from pay as you go to pay monthly 20GB for £20 tariff and got my first bill with amount of £33.00.I'm wondering, why is it not £20? Thanks

A1taiR by • Level 1: Joiner
  • 2378 Views
  • 10 replies
  • 0 kudos

Resolved! charges

Hi, i am making a number of call to ROI from NI each day and have been getting some very large monthly bills, also making calls when in ROI to other ROI numbers, what is the best tariff / bolt on

Anonymous by • Not applicable
  • 1914 Views
  • 12 replies
  • 0 kudos

Resolved! Incorrect tariff changes

I received a call from O2 saying my contract was up so would I like to upgrade. I said I might change my phone in the near future but not just now. I was then told that to keep my custom, they would keep me on the same deal but at a reduced price (si...

Anonymous by • Not applicable
  • 1041 Views
  • 3 replies
  • 0 kudos

Resolved! If I pay and upgrade early...

Hi, I got a contract with o2 around a month ago and want to early upgrade so I can get the iPhone X, because I didn't pass credit check the first time I had to put down a deposit of £200 will I get this back if I pay off my phone bill in full to upgr...

Ezra by • Level 1: Joiner
  • 1602 Views
  • 3 replies
  • 0 kudos

top up

How can I top up my 02 phone when I have no uk address and live in France?

Anonymous by • Not applicable
  • 654 Views
  • 1 replies
  • 0 kudos

Resolved! ‭0800 111 6121‬

I have just paid my bill through this number ‭0800 111 6121‬ not thinking straight please tell me this is 02 and not a scam?

Anonymous by • Not applicable
  • 5624 Views
  • 3 replies
  • 0 kudos
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