Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Visual voicemail on iPhone 6s

I have recently bought a new contract phone with o2 and had my number transferred from my old network. On my new device I can access voicemail and play messages via the voicemail section on my phone however the messages are not coming up with the opt...

Resolved! Re sim cards and there usage

HiI have a sim card (small in stature) which I have never used. Its PAYG with money already paid to the sim. It has a phone number but was intended for use in a tablet . [I havent managed to set the tablet to accept the sim (old story , not for this ...

Resolved! Can't make calls from abroad - PAYG sim

Hello I'm currently in Samoa and have been trying to make a call to the UK using my o2 PAYG sim (UK number) but I keep getting the automated message - "you're not allowed to make this call - id 6". I've also tried calling numbers in Samoa and Austral...

Resolved! Extra credit/Adding to my balance with bundle

So this is also in relation to my previous two threads (basically an update). So I’ve just been to the 02 shop to see about the international texting and like a couple of you said on my others threads, the 02 guy said that international texts aren’t ...

Resolved! can't buy anymore data

so i ran out of data, I bought an extra 500mb a couple times, ran out again, and then when I try to buy more data, it only offered the 100mb option. So I bought that a couple times, ran out of data again, and now it won't even let me buy anymore data...

Charges

How about 02 charging me for using Norway network when I’m in Ireland????????????????

Resolved! Would someone please check my understanding of the contract cancellation process, thanks.

I have read all the way through the How-To on cancelling your contract, but as that is supposed to be *only* a useful How-To I didn't want to make it even longer by adding this to it ... I was left confused by the limited information on the O2 websit...

Resolved! Porting Number Out and then In again.

Hi there, There are some exceptionally good deals available at the moment, but only when taking out a new contract.. Those of us that want to upgrade lose out quite big. So i was wondering if the below plan of mine would have any issues? Port my curr...

Resolved! Previous bills

How can I see on my iPhone 7 the breakdown of texts and calls from my previous month’s bill?

Resolved! Using your phone in Guadeloupe

I've checked online and it says that I can use my phone in Guadeloupe as if I was at home even though it is not in Europe. When I phoned up O2 they said no.I'm not sure what to believe?

O2

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