Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why O2 is harrasing me ..

One of O2 staff keedp on blocking my number [Removed] sice I disagreed withs him O2 is bllocking me at least 2 -3 times a day for 1 hour or two Whehn this harrasment will stop ? Who is responsible for this ? Imad Morgan

Resolved! Roaming Charge Confusion

Advised O2 was going to Canada and web advises Canada is included in the tariff. Last time I visited it was a £4.99 a day charge for data roaming. I chatted with 02 rep online who says it's not included and the daily charge stands. Arrived in Canada ...

Sim card

I still got the phone card

Resolved! Taking my number

How will I know when my phone number has transferred from my old phone to my new one

Resolved! Default Credit Rating HELP !!!

I write this as a first time user who's looking for urgent help, or just support with a credit rating issue as a result of a cancelled 2011 contract !. after months of not using my o2 personal mobile but still paying the bills, reminded by the wife t...

Resolved! 02 online

Does anyone know what 02 (ie 0 number symbol, instead of O2 usual seen with capital letter O) online is. I have been having payments taken from my account since at least Apr last year & I cant work out who they are paid to. I have been very unwell fo...

Resolved! A Tale of Hope and Dejection - Disappointed with O2!

Here is a cautionary tale of a young(ish) man, full of ambition to experience another mobile phone provider who was cruelly betrayed by the very people he though would be his salvation.After years with my existing provider my contract was up and I sp...

Resolved! Scam

Paid overdue bill by link sent by text, O2 say they haven’t received it, but showing in bank account as paid to O2 UK LTD, any help please

Resolved! Low signal during standby, boosted during call

Hi, Since moving house I have noticed my reception is very low during standby. My Android phone reports average values of -114 to -119 dBm which is about as bad as it gets, however, if i make a call the signal strengh immdiately improves and if I swi...

Resolved! Upgrading Early

Hi there,Currently I have a Sony Xperia XA Ultra, on a pay monthly contract that is due to finish in October. I have seen on Carphone Warehouse a deal for a new Samsung Galaxy S9 on the O2 network; which is better than any of the upgrade options I ca...

O2

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