Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238489 Views
  • 2 replies
  • 2 kudos

Resolved! PUK the hard to get code

My contract is up this week and there’s The same phones that have been on market all year have nothing to grab me,but rumours of something big comming from Apple at end of year made me think I’ll wait and not tie myself to a contract yet. So I went o...

Kymosabby by Level 1: Joiner
  • 1851 Views
  • 9 replies
  • 0 kudos

Resolved! Best way to Call Uganda

HiI'd be grateful for any help and advice please.My daughter has just arrived in Uganda and is getting a local sim to be able to keep in contact with her local hosts.What's the cheapest way for me to keep in contact with her? Her wifi I believe is in...

Jamlagoon by Level 1: Joiner
  • 2007 Views
  • 7 replies
  • 0 kudos

Resolved! Upgrade credit check

My iPhone 7 is on its last legs and I can upgrade whenever I like for £192 so I’m thinking of doing that. However, due to various reasons, my credit rating isn’t the greatest right now.So my question is, if I upgrade early, will they do a credit chec...

Resolved! Pay monthly to Sim Only

Hi! I was wondering if anyone has ever 'upgraded' from pay monthly contract to a sim only contract? Basically my contract is due to finish in March, I have a notification on my phone when I go to upgrade saying I can upgrade early for a smaller fee t...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
Anonymous by Not applicable
  • 37538 Views
  • 4 replies
  • 0 kudos

Resolved! Delivery ukmail

I ordered my contract phone early this morning around half 12, and received emails this morning saying I can track the delivery, but I couldn't track it so I phoned up and they said wait an hour or 2 so I've waited 6 hours and still nothing, I did pi...

Resolved! Pay bill

I’m old customer and have outstanding bill I want to pay. When I try to sign in with my email and number I’m not recognised. Want this paid soon as I’m paying interest now.

Anonymous by Not applicable
  • 968 Views
  • 2 replies
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Premium Number Charges

My bill showed a charge for calling a premium number I knew I hadn't called. Further investigation revealed it was an O2 number. I had dialled 4444 from my pay monthly phone to top up a friend's PAYG O2 phone and O2 had diverted me to the premium num...

Resolved! Speed Dial

My Samsung Galaxy S6 keeps deleting landline speed dial numbers while mobile numbers are retained - please can someone help?

Knitter1 by Level 1: Joiner
  • 1123 Views
  • 3 replies
  • 0 kudos

Resolved! Retrieve data from a Galaxy S6 that has become unresponsive

Anyone know how I could retrieve my photos and messages etc from the S6 before sending it away to be repaired/replaced? The screen has died after a long period of epileptic fits. And with this model it seems you cannot remove the battery

Resolved! O2 upgrade during number port

Hi I'm on pay monthly sim only with o2 and get bad coverage both at work and at home. I got my PAC and was going to move to 3. The coverage with 3 is good at work and the coverage checker said excellent coverage at home. However when I got my 3 sim s...

FionnJoe by Level 1: Joiner
  • 1450 Views
  • 5 replies
  • 0 kudos