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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

MMS

I received a notification that I just got charge for sending an MMS message. I never sent any MMS messages. What happen and how do I solve this issue?

Resolved! second mobile

How do I add a second o2 mobile to my o2 account, I've only come accross add product & bring in product back in 2017 and o2 help search and my own doesn't fid either

5g sim not provisioned

Got a new s20+ today and I get the message "sim not provisioned" after putting my new 5g sim in the phone. Anyone having the same issue or any help?

Resolved! Paying my bill.

Hi, my bill is due tomorrow, however, with the whole craziness of this coronavirus I’ve been in able to work.I’m a cleaner, I can not work from home, I go out to work, but no body wants a stranger coming in from the outside to clean so, this has left...

Resolved! Downloading bill

Having a mental block! Have downloaded my bill before but cannot see where to today. Senior moment... Can someone please help?Thanks

Resolved! Statement

Can I get an email with my last bill on it please.

New contract

I tried to order a new phone online, I paid the upfront cost of £70 which O2 have taken but then the site wasn’t working after that and it kicked me back to the start. What should I do ?

upgrade

hi i did my upgrade online can i pick up my phone wif out passport or driveing license?

Resolved! Data sharing

Hi was wondering if I can share my data allowance with my wife who is also on o2?

Resolved! Data Disappearance

Has anyone else had their data just suddenly stop working and disappear from the my O2 app?? I spoke to O2 yesterday and they said it’s a temporary issue but it still hasn’t come back yet.......Help

O2

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