Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paying my phone bill

Hi I am self employed can not work at the minute how can I get help with paying my phone bill

Resolved! Getting a replacement charger

Hi,Does anyone know if I can get a replacement charger for my Sony Xperia L3 through my phone insurance? Will I have to pay anything? And how do I go about doing it?Thanks

Resolved! changing account details

Hello,ive been a customer for a number of years.My Son is also on the account,i wanted to change the account into his name and his bank account.How can i do this?

Resolved! Change my phone number

Change my o2 phone number on contract

Why sm I being charged £40 a month and had my data dropped to 3gb

Is this a joke or something as I have even paid off my phone so this is £40 just for data... Three are about to get a new customer...

Resolved! Payment Holiday

Are O2 offering payment holidays for those of us unable to work at the moment?

Bank App Blocked?

All of a sudden today I find I cannot access my bank account using their app (Lloyds). I just get an error code. I contacted the bank & quoted the error code & they said it was the network firewall blocking me (I was away from home) They suggested I ...

Increase mobile payment limit

How do I increase my mobile payment limit it’s only at £23 that’s not much at all

Resolved! Scan billing

had a text from a number asking for my o2 details to send them to this address O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via "link" new to o2 and not sure if its a scam as my bills a...

Resolved! Adware fault on XS max

I have an iPhone XS Max that I’ve had on contract with o2 since September 2018. Yesterday the phone suddenly started restarting every 2 minutes and then the back camera wouldn’t work. I contacted apple today and they advised after a diagnostic test t...

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