Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Payment Holiday

Are O2 offering payment holidays for those of us unable to work at the moment?

Bank App Blocked?

All of a sudden today I find I cannot access my bank account using their app (Lloyds). I just get an error code. I contacted the bank & quoted the error code & they said it was the network firewall blocking me (I was away from home) They suggested I ...

Increase mobile payment limit

How do I increase my mobile payment limit it’s only at £23 that’s not much at all

Resolved! Scan billing

had a text from a number asking for my o2 details to send them to this address O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via "link" new to o2 and not sure if its a scam as my bills a...

Resolved! Adware fault on XS max

I have an iPhone XS Max that I’ve had on contract with o2 since September 2018. Yesterday the phone suddenly started restarting every 2 minutes and then the back camera wouldn’t work. I contacted apple today and they advised after a diagnostic test t...

Resolved! 02

Been with 02 for decades mostly happy with service but just had nightmare with my upgrade and trying to get anything resolved just adds to stress happy with contract happy with new device but getting run round for days with o2 recycling leading me to...

Data transfer

Hi. My daughter is out of data on a long bus trip home. Can I send her some of mine? She is o a refresh contact...I think... contact starting in Dec 19. In on a trad 2yr contact, thanks

MMS Stopped working?

MMS has just suddenly stopped working. 'Message not sent. service not activated on network' error comes up. Have not changed anything and phone hasen't had an update or anything like that. VPN is correct. SG5 area code. Any ideas??

to claim my free samsung air buds

How do i claim my free samsung air buds

New Customer

I placed an order on Tuesday lunch time and have received order confirmation email as well as four legal documents emails and a further email to set up my account. The upfront phone cost is pending to be taken out of my bank account. Delivery was mea...

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