Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238047 Views
  • 2 replies
  • 2 kudos

Bringing my old number to O2

I recently took out a new contract and 3 weeks ago before COVID19 really took hold. I put in to transfer my old number but it hasn't taken place and I am running 2 phones and paying for both. Is there anyway I can contact them to make sure this reque...

Scott5 by Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos

Outstanding bill

My son is self employed and can’t pay his bill as he has no work due to COVID-19.Could someone please advise what we need to do as we are getting default notices and text messages from O2 but can’t get hold of anyone. Please help as this is causing g...

Emma18 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Delivery

Hi I ordered a giffy bag from o2 on Monday and wanting to know when I will receive and who it will be sent out by I have had this email to say my order is on its way.

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Kieran2 by Level 1: Joiner
  • 995 Views
  • 3 replies
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Pro rata

Will I be liable for pro rata if I upgrade today, I’ve had no luck getting in contact with anyone to ask

JWF98 by Level 1: Joiner
  • 3735 Views
  • 13 replies
  • 0 kudos

Change bill date

Hi, I pay my bill every 26th .... and especially during this difficulty I will need to change my date to the 1st of every month as of now. As this will help me financially better. Thank you!

Sara1234 by Level 1: Joiner
  • 1261 Views
  • 10 replies
  • 0 kudos

Bill payment

Hi I have tried so many times to get hold of O2 and be able to discuss my bill payment as I was unable to meet the payment date due to changes of circumstances and the ongoing uncertainty due to the pandemic leading to panick buying and over spending...

SumuT by Level 1: Joiner
  • 940 Views
  • 5 replies
  • 0 kudos

Which 4g standard does O2 use LTE - FDD or LTE - TD?

Hi Guys, I'd like to buy a Realme 5 pro phone, but I've heard it doesn't support all LTE bands. So I emailed them and I got a reply from them saying that it supports the following bands."GSM: 850/900/1800/1900MHzWCDMA: 850/900/2100MHzFDD-LTE: Bands 1...

Resolved! OnePlus 8/t

Hi everyone,Was just wondering if a there were any plans to stock the OnePlus 8/8t when it comes out in a few months?As they didn't stock the 7, I'm a bit worried they won't this time around!Thanks

Ant2 by Level 1: Joiner
  • 5338 Views
  • 9 replies
  • 0 kudos