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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 253007 Views
  • 2 replies
  • 2 kudos

Spend cap

Its saying I've reached limit on spend cap but haven't used it yet. I can't get in touch with anyone. Can anyone help tryed everything thank you

Bobby-Lou by • Level 1: Joiner
  • 713 Views
  • 3 replies
  • 0 kudos

How to contact customer service over unexpected high bill??

I’m looking for advice on what to do! I’ve just got a text this morning from 02 for an unexpected high phone bill of nearly over £450!!! With calls to America that I’m unaware off and there is no email address to contact 02 on or phone number on, und...

Davieboy by • Level 1: Joiner
  • 1425 Views
  • 7 replies
  • 0 kudos

upgrade

I am thinking in upgrade my data plan but I already have disney plus and amazon prime, which upgrade should I get. My plan is 6gb of data and unlimited text and calls.

prey11 by • Level 1: Joiner
  • 736 Views
  • 4 replies
  • 0 kudos

Cannot call or text. Have no data.

I've not been able to call or text in a few days. All calls end straight away and texts don't go through. I've not been able to use mobile data. Only connection I have is WiFi.

Free wireless charger

HiI ordered a new phone on Friday and it came today. The deal was that I got a free wireless charger with my phone but it didn’t come with my phone what do I do about this?

Sian381 by • Level 1: Joiner
  • 857 Views
  • 4 replies
  • 0 kudos

Barred phone

Hello o paid my phone bill on the app 3 days ago and my phone is still barred ! I can’t ring o2 on it as it’s saying can’t make calls from this phone . Everything’s showing paid online so why is it raking so long to put my phone back on I really need...

Sarahx185 by • Level 1: Joiner
  • 2236 Views
  • 9 replies
  • 0 kudos

Next day delivery

I ordered a ipad today (17th April) for next day delivery does anyone know if i will get it on a Saturday as states order before midnight for next day delivery help

Jade123 by • Level 1: Joiner
  • 2469 Views
  • 15 replies
  • 0 kudos

Visual voicemail

Hi. Just recently joined o2. I have an iPhone 8 Plus but can't get visual voicemail to work on my phone. I have tried to leave a voicemail on it but it doesn't show and it doesn't even say I have a voicemail on 901 when I ring that too. Voicemail is ...

DeanCW by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Refresh Tariff?

How do I get onto the Refresh Tariff, so that I can change my tariff monthly?

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