Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PAC code

How do I give o2 my Pac code from my previous contract to ensure my mobile number stays the same on my o2 contract?

Resolved! Bill

HeySo my bill this month is very very high and I can’t get in touch with the o2 customer service team due to lack of staff of the coronavirus, the bill is £303.89 and I was wondering if I could pay half this month and half next month but and I can’t ...

Mortgage declined - false information

I have just had my first ever mortgage application declined, due to O2 putting on my account 4 late payments. All my payments have been made on time. I am extremely annoyed at the situation and I have raised a complaint/ claim.Is there any quicker wa...

Resolved! Amazon music exttra

I'm trying to redeem my O2 extra but everytime I click redeem it doesn't do anything I've tried on different browser but still nothing can anyone help me please

Transferred number to o2 - iMessage won’t work

Just got a new sim only deal, iMessage won’t activate along with FaceTime. Voicemail won’t allow me to set a greeting. O2 priority won’t send me a code either. Is this just a wait 24 hour thing or is there an issue as ringing 202 seems impossible to ...

Resolved! wifi calling pixel 4 XL

When will it be possible to enable wifi calling on the pixel 4 XL?

Resolved! What cou tries are included in the exclusive travel zone

What cou tries are included in the exclusive travel zone?

Resolved! Claiming samsung watch offer

how do I go about claiming for the Samsung watch which was free with my new phone

Resolved! E-SIM

How do i order an e-sim pack?Aura is useless on this, shops are closed, o2 messaging is closed???????????????????????

Resolved! Contracts

My contract is ending, I want to upgrade from a monthly contract with a phone to just sim only.Is this possible and will I be able to keep the same phone number?

O2

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