Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can I upgrade data on pay monthly plan

Can I upgrade data on my plan

Resolved! Help please

Hi,I have place an o2 upgrade order for a Xiaomi minmixx 3 5g however I did something wrong and the current £115 off offer hasn't gone too. O2 have said on the phone the only way to get the offer is to cancel and upgrade again. Its too late to cancel...

Transfer from fingerprints to facial ID

How do I ensure that all my apps that use finger print ID are transferred across to my new I phone 11 pro max?

Resolved! Changing account but not number

I had a BlackBerry keyone that I purchased at car phone warehouse 2 years ago and has now died . I went to get an upgrade but could not remember my light in details so had to make new account but despite my working this out with chat support at 02 ye...

My new phone and sim has no service or network

My new phone and no sim has no service on the SIM card. I’ve tried everything. I believe I need a new one

Bolt on

I've added a bolt on and isn't showing on my account.

Cancelling a contract

How do I cancel my contract?It's come to an end, and when I click on 'leave 02' it says to contact us, but then there's no details of who or how to contact!I'm in Australia and don't want to be charged a fortune to call them and be on hold for ages. ...

rattle sound coming from the s20 ultra

Afternoon all, After droping my phone, then soon after hearing a rattle sound coming from inside the phone. I have claimed insurance on it. Now my replacemnt i got ....has the same problem something is loose in my replacement phone as well. Has my ne...

Resolved! Replacement phone

4 weeks ago Dpd collected my phone to send to O2 for inspections on my insurance claim and I was told that I'd have a replacement device sent to me within 5 days however it still hasn't arrived. I called them numerous times for an update but they wer...

Resolved! Upgrading

Hi there my friend is Considering upgrading her sim only deal to a deal with a mobile phone it's saying that she can upgrade now via O2 but we have seen a way better deal with Affordable mobiles on an O2 upgrade would we be able to do that?Many thank...

O2

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