Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238016 Views
  • 2 replies
  • 2 kudos

Reconnection

Hi. I paid my bill two days ago, it was late and outgoing calls were cut but it’s still not reconnected? How long does this take? I am lifeboat crew and really need it . Thanks

Gavs34 by Level 1: Joiner
  • 518 Views
  • 2 replies
  • 0 kudos

Staff

Hi does anyone know the staff vip telephone number please

Retired by Level 1: Joiner
  • 733 Views
  • 2 replies
  • 0 kudos

Bill too expensive

Hi, my bill is constantly coming on too expensive I have been an o2 customer for my whole life and as a key worker I wanted to ask if there’s any way you could reevaluate my contract payments as I have consistently paid hidden chargers and vat etc on...

Resolved! Bill confusion

Hi there, can anyone explain my bill to me? My bill is saying -£93.74 Does that mean I owe £93.74 or does it mean I am £93.74 in credit? Thank you

o2_bill.jpg
SupaBock by Level 1: Joiner
  • 715 Views
  • 2 replies
  • 0 kudos

Resolved! Incorrect sim

Upgrade received but no SIM card and the SIM card from my old phone does not fit my new I phone XR

JP1952 by Level 1: Joiner
  • 794 Views
  • 4 replies
  • 0 kudos

Resolved! 65333 charge

we have 3 phones from o2 and on one of the phones iv only just noticed a charge of 3.75x 3 added to my last bill so i asked my husband about this charge on his phone,and he told me that its a text that he receves from 65333 but deletes it and that he...

mick6 by Level 1: Joiner
  • 929 Views
  • 2 replies
  • 0 kudos

Resolved! live chat

anyone know when live chat is going to start back up? 

Resolved! Change in tariff whilst abroad

Hello I have an option to upgrate my tariff and considering that there is noone in O2 I can really get in touch I'd like to see if anyone can help. I "fled" the UK and currently in Slovakia (EU country) and I see that I have an upgrade options for my...

Zuzka by Level 1: Joiner
  • 3198 Views
  • 28 replies
  • 0 kudos