Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Has anyone else suddenly started dropping calls after a few seconds?

I am on an iPhone Xs and it has started to drop calls after a few seconds, again and again. I have full network and the network checker says it is fine in my area. I have tried the soft reset and turned it off several times, but to no avail, and I ne...

Problem with O2

Good afternoon, I am hoping to get some help resolving my issue with O2. In June I took out a 2nd contract for a P40 Pro which I ended up returning after a week during its cooling off period. I expected some form of charge which ended up being around...

Resolved! Apple Watch upgrade

Anyone know why when I'm clicking on upgrading my watch it is saying I am eligible to upgrade so long as I'm happy to pay the remainder of my device plan however it doesn't show me any devices to upgrade to, I have recently upgraded the mobile phone ...

no mobile signal at new house

Hi, if there is effectively no signal at home, and I'm a few months into an 18 month contract, is there anything i can do?

Calls from Three users say my number is unrecognised

Hi, I breifly joined Three last year until their terrible network service forced me to cancel almost immidietly and move my number over to O2. Recently I've been having an issue where some people cannot call or text me, they say because my number is ...