Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239774 Views
  • 2 replies
  • 2 kudos

Resolved! Dodgy Text

Hi, Has anyone else had a text message stating that O2 were unable to process your latest payment..... Has come from a mobile number - I know it's a scam but can't see how I can report it? Thanks

JAB1 by Level 1: Joiner
  • 572 Views
  • 3 replies
  • 0 kudos

Resolved! Is it scam?

Hi.I received a text from ‭+44 7961 543345‬ number saying it’s O2.Is it true or it’s another scam?

Kolo by Level 1: Joiner
  • 572 Views
  • 3 replies
  • 0 kudos

Resolved! Sim Swap 5G

Hey, i am switching to the iPhone 12 Pro on Friday and i have just recieved my 5G sim from O2. I currently have an iPhone 11 Pro and i was wondering if i could switch sims now and use the 5G sim in my iPhone 11? I know the 5G wont work but will it st...

Nathan4 by Level 1: Joiner
  • 576 Views
  • 1 replies
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More than one contract in my name?

I have seen a cheap deal on a new phone on the internet still with O2 that is cheaper than any of my upgrade options. Can I start this new contract with the intention to cancel my current contract tract when it expires in a couple of months. Pro’s an...

Ellidsco by Level 1: Joiner
  • 1243 Views
  • 2 replies
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Resolved! No way of contacting O2 for help?

So are O2 fobbing everyone off to use this forum for all help? The contact page has no contact details whatever, not even an email address. Live Chat appears for about half a second a day, if you're lucky. The help content is very extensive but if yo...

jimness by Level 1: Joiner
  • 1060 Views
  • 6 replies
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Resolved! How to open a chat window?

It takes half an hour to get O2 to answer the phone, so how can I open a chat window online? (It comes up randomly, but never when you want it.)

Ray_M by Level 1: Joiner
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Problem with connection signal and ****** internet...

Hello everyone. My problem is from begin to O2. I pay 20f for 100gb of internet but my connection is not pure... usually i had 2 degree of connection what is very very bad.... i can't play the games and speak with people by whatsapp etc... IS it only...

Balance from PAYG

I recently moved my PAYG across to pay monthly. Does anyone know if I will get my balance I had on my PAYG account transferred over automatically or do I need to ask for it. I had an airtime credit and a saved balance from all my top ups.Thanks

Resolved! Change tariff

I’ve been wanting to change my tariff for a while bow but whenever I click on it it doesn’t give me an option. I’m paying too much money and I hate it. Does anyone have any advice?

Amy_G by Level 1: Joiner
  • 474 Views
  • 1 replies
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Resolved! spam text

Today, I received text message from +447377896512, below;From O2:Your O2 account has been suspended because a payment couldn't be taken. Please confirm your derails here immediatelyhttps://o2-billsupport.co I checked my account and there is no pendin...

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jesmond by Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos