Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
When will O2 introduce text messaging as part of the WiFi calling service? This is increasingly important as banks have introduced text messaging into their security protocol and at least near me the O2 signal is so poor I can’t receive them.
Can someone please tell me why I cannot access the online chat facility? i spent 2 hours last night on chat to sort out an upgrade. Was told the phone was in stock, then get an email saying it's out of stock. Cannot for the life of me, find the onlin...
My delivery is late. I relied on the date provided by O2 to my detriment. I have also lost out on a bargain with another service provide as a result of the delay. Can I receive compensation/damages?
I have filled in the form to keep number on My 02, with my Old number, new number, PAC, Sim serial number, perfect- however auto email received security failed - what’s wrong?!? Can’t work out what I can do different? Any ideas.
Hi tried o2 support but going round in circles!Basically if I was to purchase an Apple Watch with my o2 account as my other half wants one but where she is with three mobile they don’t support cellular yet. If I gave to her as a gift and carry on pay...
I ordered the new iPhone 12 Pro Max on Friday 4th December and paid for next day delivery. It didn't arrive on Saturday, and when I rang about it I was told the order hadn't been processed yet and my shipping payment was refunded. I was told it weoul...
I ordered a new handset for an upgrade on friday 27th November, it was supposed to be delivered on Monday 30th. It didn't arrive and the DPD site said it was being held at the local depot. I rang DPD and O2 on Tues 1st and a lost parcel query was rai...
I’m at holiday right now and I can’t see any incoming calls everything is coming unknown number.
Hello I have changed from pay as you go to pay monthly, I have changed my number over aswell, but my new SIM card hasn’t arrived but my pay as you go sim has been cut off?
iv seen an offer on USwitch that is the samsung galaxy s20+ on o2. but because i have a sim free plan could that be canceled infavor of me still staying with you guys but means i got a new phone as my phone now im using has major function issues
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