Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voucher code not working

About to buy iPhone but voucher code “xxxxxxxx” didn’t work? [mod edit: please do not post personal information on the public board. Thanks!]

Waiting for a refund

So, early November 2020 I upgraded my phone to a Huawei P40 pro.I paid £400 up front and 3 days later I paid off the full ammount with a £499 paymentFabulous phone, but wouldn't run loads of apps that I need, especially the NHS track & trace app.So i...

Resolved! 4g but v poor signal though no problems reported

I just moved house into CA118RU. My phone isn’t downloading anything fully and texts coming later if at all, but phone says I have 4g and often 4 bars. O2 say no signal problems here. My husbands phone works fine

Resolved! Bolt on

I want to pay for a bolt on I used now

Resolved! Register aim

Can I register sim without having signal? I have a new upgrade which came with new sim but the phone has no signal how can I sort this?

Resolved! O2 Billing text scam?

Got weird text from +447793025905 telling me as follows "O2:We are unable to process your latest bill. In order to avoid disconnection, Update you o2online billing via [URL removed] O2" The part in italics is a clickable link on the message. I suspec...

Resolved! Loan

Can you explain why on my credit report that my account with you shows as a utility and now I have upgraded it shows I also have a loan with you.

Resolved! Cannot get through to a french number from uk

Need help

Resolved! Delivery

I applied for an iPad mini pro through contract and when I finished applying I received an email telling me that it is being reviewed and it would take 48 hours. It’s been nearly 2 weeks now and I’ve heard nothing back apart from a text telling me th...

Resolved! Sim for an extra home

Can I get a sim only deal added to my contract for my daughters phone?

O2

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