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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 240541 Views
  • 2 replies
  • 2 kudos

Resolved! Pay Monthly and discount.

At the time of shopping for a contract, I had someone from the o2 support team assisting me in purchasing a phone and contract. At the time of the agreement in purchasing, she had given me a discount for my pay monthly. She had said that I will have ...

anitaa by • Level 1: Joiner
  • 2852 Views
  • 20 replies
  • 0 kudos

Resolved! New Phone

The screen on my old phone smashed yesterday so I went straight online and ordered an upgrade... It said "Order by midnight and get your phone the next day" - Most of the phones were out of stock but I kept searching until I found one In stock. It sa...

Resolved! Cancel my extra

How do I cancel my extra Disney before it renews

Kev4 by • Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

Network signal problems

I've had problems with my phone signal since July at home because of a mast being down, and ongoing works. Now in a support bubble still having problems, with no data or calls despite network checker saying that full signal and coverage in area I'm n...

Jon7 by • Level 1: Joiner
  • 1092 Views
  • 7 replies
  • 0 kudos

Resolved! PREMIUM SMS 21203

Hi,I was receiving Premium SMS messages, Email to SMS. My O2 package changed ans I no longer receive these. I have tried to get them active again to no avail. Can anyone help?John

johnnolan by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Why do long standing customers get the worst deals?

So, I'm almost at the time of my contract running out and time for an upgrade. I'm interested in the Iphone 12 Pro Max - 128GB.. On mobilephonesdirect.co.uk it has that phone, on O2, unlimtied data, £49.99 upfront cost along with apple tv subscriptio...

Resolved! Wifi

How can I change my security settings so I can go on only fans and other adult sites without needing WiFi

Change Billing Date

I am unable to get through to someone at O2. I am wanting to change my billing date to the start of the month.

_jy_ by • Level 1: Joiner
  • 806 Views
  • 7 replies
  • 0 kudos

Phone cut off

My phone has been cut off

Theo1 by • Level 1: Joiner
  • 706 Views
  • 4 replies
  • 0 kudos
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