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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254073 Views
  • 2 replies
  • 2 kudos

Resolved! 5G Sim Card

Hey I just ordered an upgrade for my current phone which uses 4G and I am getting a Samsung Galaxy S21 Delivered tomorrow and I want to know if I will get a 5G sim in the box or I have to request one. I've tried getting through to an advisor but that...

Tyranade by • Level 1: Joiner
  • 813 Views
  • 4 replies
  • 0 kudos

Resolved! Direct debit

Why it’s so difficult to set up a direct debit !? Is there any easy way of doing this!? Thank you

Upgrade

Hi ,as this is very confusing I want to upgrade to s21 ultra with 120gb of data. currently im on a sim only got no idea when the is over. if i upgrade to s21 will ihave to pay for the current sim only too or that would be merged?thank you

Georgi by • Level 1: Joiner
  • 513 Views
  • 3 replies
  • 0 kudos

Technical help

Hi,I have purchased a Samsung galaxy watch 3 and Samsung have stated that this is compatible with 02 network through my phone. I am trying to set it up and it is asking me for a QR code or an activation code? Can anyone help me with this please? I th...

alana23 by • Level 1: Joiner
  • 836 Views
  • 4 replies
  • 0 kudos

Resolved! Calls and Wifi

When I'm on a call, it regularly goes silent and I cannot hear the other person and they cannot hear me. Also, my internet doesn't load intermittently on wifi. I have to constantly turn it off on my phone and use 4G to browse the internet. This only ...

WiFi Calling

How do I enable WiFi or 4g calling on my iPhone when I go to the website it just take me in circle redirecting me to the the first webpage

Willjay by • Level 1: Joiner
  • 495 Views
  • 2 replies
  • 0 kudos

Resolved! Contract

Upon delivery of starting a new contract with being with o2 for years, do o2 ask for photo id when phone is getting delivered?

Kirad1234 by • Level 1: Joiner
  • 503 Views
  • 3 replies
  • 0 kudos

Resolved! Split Airtime cost from device cost

My monthly bill just shows a single amount.I'm on a 24 month pay monthly contract for a Pixel 4 xl. I need the airtime costs to be split from the total amount.How do I get this?Graham

GrahamP by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos
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