Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Technical help

Hi,I have purchased a Samsung galaxy watch 3 and Samsung have stated that this is compatible with 02 network through my phone. I am trying to set it up and it is asking me for a QR code or an activation code? Can anyone help me with this please? I th...

Resolved! Calls and Wifi

When I'm on a call, it regularly goes silent and I cannot hear the other person and they cannot hear me. Also, my internet doesn't load intermittently on wifi. I have to constantly turn it off on my phone and use 4G to browse the internet. This only ...

WiFi Calling

How do I enable WiFi or 4g calling on my iPhone when I go to the website it just take me in circle redirecting me to the the first webpage

Resolved! Contract

Upon delivery of starting a new contract with being with o2 for years, do o2 ask for photo id when phone is getting delivered?

Resolved! Split Airtime cost from device cost

My monthly bill just shows a single amount.I'm on a 24 month pay monthly contract for a Pixel 4 xl. I need the airtime costs to be split from the total amount.How do I get this?Graham

Phone signal on the iPhone 12

Hello

S21 preorder offers

Hey, I pre-ordered the s21 and was trying to recycle my old phone. The email said to go to o2 recycle and add your order number as a voucher code to redeem the boost to your trade in value but it doesn't seem to work for me. Any ideas?

Resolved! mmail (sending a email to my phone as a text message)

I used to be able to send emails from my gmail account directly to my mobile on o2. Suddenly not working and reading the forums this service is no longer supported. I've got 3 accounts with o2 for over 20 years and had no pre-advice about this (I'm n...

Picture messages

How do you get picture text messages without needing to go on line with a code

Network & Signal Issue

Hi, I've been on a pay monthly contract for a s10+ with 30gb of data with o2 coming on 2 years now. For as long as i have had it i can never get internet or signal at my work but 200 yards down the road its full signal and internet. Is there anything...

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