Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237943 Views
  • 2 replies
  • 2 kudos

Resolved! airtime

I have been told I am on unlimited texts to any mobile any network, but what is this airtime as it says about charging me for texts and data

stan2 by Level 1: Joiner
  • 2495 Views
  • 4 replies
  • 0 kudos

live chat

whats up with this live chat. it says what account you want help with so I click my O2 account then it says what type of account do you have but when I click the arrow nothing is listed

2021-04-26_101849.jpg
stan2 by Level 1: Joiner
  • 1250 Views
  • 5 replies
  • 0 kudos

Resolved! No Network Access

Hi there I have no access to O2 today. My bills are up to date, O2 says the local network is fine, and I've tried restarting the phone more than once. Please someone help me. Thank you, Ed

Resolved! Upgrade

Hi! I'm looking to upgrade from my Samsung S10. I currently pay for 30gb data at about £20 monthly. As I am able to upgrade, I wanted to know that if I choose a device for eg: Iphone 12, will my data allowance stay the same or will I have to sign up ...

AA2 by Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Resolved! Calls from O2

I am getting calls twice a day from different numbers. When I pick up it is an automated system and when I reject the call a sms comes saying I missed call from O2.One of the numbers is +44 7447 814872

Martina1 by Level 1: Joiner
  • 707 Views
  • 1 replies
  • 0 kudos

O2 have ruined my credit rating!!!

I have been trying to sort this issue for almost two years now and have sent several emails to the credit file referrals team with no response other than an automated response! I have spoken to numerous team members and continue to go around in circl...

triage999 by Level 1: Joiner
  • 1908 Views
  • 4 replies
  • 0 kudos

Resolved! O2 sim and Apple Watch 6 Cellular compatibility

Hi, I want to get a £12/month pay monthly sim with O2. I am going to buy Apple Watch 6 cellular cash via Currys or John Lewis. I already own an iphone. Will the Watch be FULLY compatible with the new sim and give me freedom to talk via watch when out...

Switching ownership of a number

Now my son is over 18 I want to transfer the phone he uses (which is in my name) to him so that he manages it. The payment details will still be my bank account but I don't think that is relevant. Any ideas how to do this please?

Dan1977uk by Level 1: Joiner
  • 543 Views
  • 3 replies
  • 0 kudos

Resolved! Charged twice in one month

In my o2 it says that the bill date is the 26th of each month but I get charged around the 9th of each month. And now when I looked at my o2 it says I'm being charged in 13 hours. So I'm being unexpectedly charged twice in one month.

JoshV by Level 1: Joiner
  • 1183 Views
  • 1 replies
  • 0 kudos