Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No network

I've recently ordered a smart watch to attach to my account but 02 seem to have disarmed my phone as I've no network for calls and texts. DPD tried to deliver my phone but, since I've no network I didn't receive it, I also can't call them.. HELP!!!@

Porting

porting issuemoved from giff gaff. Porting day was yesterday. Giff gaff gone from my phone but not connected yet to O2? been turning phone on and off but no connection. Tried to sign in on app but no service on phone signal. Please help?

Iphone 14 plus

I ordered an iPhone 14 plus 2 weeks ago.Only info I have is your order is processing more than 4 weeks o2 nit very helpfull what does more than 4 weeks actually mean

Returns

How long after O2 has received your return handset does it take to update the system? It was received this morning at 8am

Trouble paying outstanding payment from abroad

I have switched to my pay as you go sim when I visited the uk this summer as I have now moved to Dubai. An amount of £89.24 tried to come from my account but got declined as I thought I had cancelled my monthly sim. I now received an email saying tha...

Samsung Galaxy Buds Pro 3 Discount Voucher still not received

Having purchased a Galaxy Z Fold 6 at the time of release - I was eligible for a discount voucher to obtain Galaxy Buds Pro 3 for £20. This was meant to be sent to customers in the form of an SMS after 30 days from purchase date. Still no SMS.Despite...

Resolved! PAC Required

How do I get a PAC code from myO2, when my number is not listed?

Sim only

i would like a second sim only plan on my account

TEXT FORM 02

WHAT DOES NC5SA9116 MEAN

Resolved! Switch Up question

Hi all.I’m looking to do Switch Up for iPhone 16 Pro Max.I have checked online and I meet all criteria and condition of phone.My question is, when I place the order, do I receive new phone and set up before sending back my old phone or do I need to s...

O2

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