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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237634 Views
  • 2 replies
  • 2 kudos

Resolved! Possible fraudulant call

Hi I have jsut had a call to my mobile number that may be fraudulant. How do i check this - they were talking about reducing my tariff but when i said I did not have the time at present they tried to call back twice ?

mm14 by • Level 1: Joiner
  • 427 Views
  • 2 replies
  • 0 kudos

Fraud

Hi guys. Looking for some advice on what might be going on. I have 5 o2 accounts, 2 phones and 3 iPads. 1 of the iPads is 2 years old and developed a fault. I upgraded on Saturday/due Monday and paid £175 outstanding cost. On Monday nothing arrived. ...

Djkhamby by • Level 1: Joiner
  • 650 Views
  • 4 replies
  • 0 kudos

Spend cap

How can I remove the spend cap on my phone

Joanne9 by • Level 1: Joiner
  • 469 Views
  • 3 replies
  • 0 kudos

Resolved! Blue light card

I am due to upgrade and have a BlueLightCard, I have a vault code which I have copied into my basket and it says the offer was applied but I am worried the offer won’t go through as you only see it on your bill. Is this offer only for new customers o...

Rcooper by • Level 1: Joiner
  • 1954 Views
  • 1 replies
  • 0 kudos

Resolved! Ordered pay monthly sim card.

This is most likely an idiotic question but I accidentally ordered two pay monthly sim cards when I only use 1. My question is will I be charged for both or just the one I use and if that's the case how do I cancel one of them.

Resolved! Unlimited Data tariff and European Zone

Hi all - I recently switched to unlimited data tarrif, thinking it would also give me unlimited data in the European Zone. It looks like in fact with fair usage I can only use 25GB outside the UK in a given month (in the rather small print). Could so...

Clare53 by • Level 1: Joiner
  • 1437 Views
  • 7 replies
  • 0 kudos

Resolved! extra charge for using abroad

Hi last month and this month i have been charged for unfair use of my minutes abroad. Im working in finland and due to covid 19 i have not been able to travel back to the UK, i still pay my bill each month. I think these charges are unfair due to the...

chip by • Level 1: Joiner
  • 709 Views
  • 4 replies
  • 0 kudos

Resolved! Blue light card

Hi I've just seen that you can use a blue light card and get 25 % off does anyone know if this is true if so how can I use it thanks

Leeburns by • Level 1: Joiner
  • 514 Views
  • 1 replies
  • 0 kudos

Galaxy buds delivery

Hi all I managed to claim for the buds when I took out my 21+ I was sent an email saying that the currier will be with hermes and that any delivery info will be sent to me by them from that point forward, that was months ago and I'm wondering if I wi...

Jake13 by • Level 1: Joiner
  • 485 Views
  • 2 replies
  • 0 kudos
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