Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! don't shows Wi-Fi calling optiion

I am using Samsung S20 ultra 5g when I go to the call setting I do not have the option of WI-FI calling Please advise how to add wi-fi calling Thank you

Sim activation

Recently ordered a new phone contract and received today. How to activate SIM card ?

Resolved! Unknown item on bill

Hi I have noticed some items on my bill that I don’t recognise

Resolved! Activating/de activating bars and settings

Hello.Under my previous company I could access from the browser and the app the bars that I wanted to have or that I already had. Anything from premium calls bars to barring incoming calls of various kinds etc. I did not even know how many they are. ...

Resolved! Teachers

I'm a teacher. I recently got a new phone. I didn't know I was entitled to 25% discount. Can I still get?

Resolved! Just started a new contract, lost my phone but no insurance - what do I do!?

Just started a new contract, lost my phone but no insurance - what do I do!? I am devastated, does anyone know what I can do????

Resolved! I need to talk to someone about my billing, I'm just going round in circles and that's the worst

How do you get hold of an actuall person, this is a joke, gurus don't understand anything, the text thing does compute...help need a human operator please

Resolved! Cancellation

My contract ended on may ‘21 I am abroad now and have to pay horrendous roaming fees.how could I cancel my contract ?

Resolved! Spend cap

Hi how do I change my spend cap?

Resolved! Bolt on

HiCan someone please explain one off bolt on, is it one off ? Or will it be recurring every month?.

O2

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