Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Order

Can you contact me on (Personal details removed)

Resolved! Unable to get the PUK code to work

Hi all Ok, my ongoing O2 issues continue. As posted in a previous post around the 22nd August, my old phone died at the weekend and I had to order a new SIM as my replacement phone did not take the large size SIM my old phone used. The new SIM came t...

Resolved! i need to view all my text numbers and call number for my account how do i do this

i need to view all my text numbers and call number for my account how do i do this

Resolved! New sim card

Just had my new Nokia G10 arrive. Can anyone tell me if my new SIM card will come by royal mail

Resolved! The reason for insurance on contract devices... Is to cover damage items such as Samsung A10.

I then received a Samsung a8. That's no good. The idea of loyalty is designed to help the simple process of fair treatment. Always payed the bill.... Well its in my mums name but I still pay... Then I accidentally broke a8 and sent that back expectin...

Calls and text on new sim

Hello I’ve just been sent a new sim today for my phone and my mum has one too it’s a monthly contact in my name. I want to know why we can’t call or text or have people call us as it’s not working how can we resolve this issue please.

Resolved! change of mind policy

When I joined on 18 August I wanted classic Pay as you you go but have been sent a sim for pay monthly and have no help in resolving this matter

Resolved! lost sim card

hi i lost my sim card , i pay monthly for contract i cant find the wright place for help block my sim card and order replacment

Resolved! I’ve paid my current bill

Hi I’ve paid my current bill and I’m up to date but my phone has been reconnected and I. The app it still says I owe my device plan

Resolved! Roaming

Hi, I am in Ireland traveling with no idea which bolt-on to choose. I can use data but failed to call local numbers. Could anyone tell me why and what to do? Great thanks!!!

O2

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