Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
How to add a spend cap
I have just recieved a text stating I've signed up to a £3/week service (fitguru). I have never heard of this service and certainly don't want a subscription. My questions are:1) How do I make sure this subscription is not active and I won't be bille...
What are these and how come they have been added to my bill ? I have never and i mean never bought anything remotely called these items you see in my screengrab below. Every bill up until now has been the standard 20 odd pound which is what the packa...
I have been charged £12 this month by Taptronic. I have no idea what this is and wondered how to stop these charges
Unknown charges on my 02 bill
I just received this textFreeMsg: Thank you for subscribing to fitguru for £3.00 per week from Taptronic until you text STOP to 64055. HELP? 03302231099I've never heard of them and wasn't even om my phone during the time this happened so I have no id...
So I'm returning my phone under the 14 day 'change my mind' policy. I got in touch with O2 and they said they'd send out a return package. Was meant to be next day delivery but I ordered it Thursday and got a bag Tuesday. The bag I got was just a gre...
Can you please help me by changing my payment date
Hey all, I'm just wondering how I go about cancelling a contract? I accessed my online banking today (after not being able to access it for a while) and saw the payment going out. I thought I had already cancelled this but obviously not. Two major pr...
Not sure if this is the right place to post this as I am not even an O2 customer, but I received a text from what shows up in my phone as 'O2UK', confirming my 'new' number, which I have had for years, and a custom plan with 20GB, unlimited UK minute...
