Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252946 Views
  • 2 replies
  • 2 kudos

Resolved! High Data Usage

I have just received a text to say i am near to my monthly limit which is surprising as i've not had this before. I have 15GB of data as part of my tariff and my o2 is reporting i have 3 left. My huawei phone is reporting a figure which is a lot less...

DJRDJR by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Missed payments

hello, I have had no access to my phones capability for the last week now due to previous missed/ delayed paid bills in the last few months, I have paid everything which I should have paid already however I still don’t have access to my internet or m...

AW4 by Level 1: Joiner
  • 495 Views
  • 1 replies
  • 0 kudos

Resolved! Abnormal/fraudulent billing from 02 (xxxxxxxxxxx

I want to bring to attention the abnormal/fraudulent billing from 02 for the month of August,I did notice,an abnormal billing of £39.37 twice on samday, 13/8/2021. bringing the total to £80.00 excluding VAT. I whant to start clearly that this is a fr...

Resolved! Take bar off my number

Hi could someone please take the bar off my phone number please the bill has been paid xxxxxxxxxxx and xxxxxxxxxx thank you [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Leanne101 by Level 1: Joiner
  • 768 Views
  • 1 replies
  • 0 kudos

Resolved! Scam subscription text

I have just recieved a text stating I've signed up to a £3/week service (fitguru). I have never heard of this service and certainly don't want a subscription. My questions are:1) How do I make sure this subscription is not active and I won't be bille...

andykb3 by Level 1: Joiner
  • 13696 Views
  • 10 replies
  • 0 kudos

Resolved! Charged for something i never even bought !!

What are these and how come they have been added to my bill ? I have never and i mean never bought anything remotely called these items you see in my screengrab below. Every bill up until now has been the standard 20 odd pound which is what the packa...

Screenshot_20180524-011449.png
Mr-X by Level 1: Joiner
  • 32524 Views
  • 21 replies
  • 0 kudos

Resolved! Unwanted charges

I have been charged £12 this month by Taptronic. I have no idea what this is and wondered how to stop these charges

Kazla by Level 1: Joiner
  • 1103 Views
  • 3 replies
  • 0 kudos