Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Payment

Hello I have got an unpaid bill at the moment, I need to change the date as I have a new job and my wages fall differently. Also could someone please take the bars off my phone until Friday when I will make full payment and start looking to upgrade w...

Resolved! Sim swap

New phone and new sim. So done sim swap about 4 hours ago but still unable to make calls or texts. This is now becoming a problem as only phone in the house plus used for work. How long does a sim swap take?

Resolved! Promise to pay

I called in to the payment management team earlier today and they have set up a promise to pay for the 10th of this month as I get paid on the 9th and changed my payment date but why is all my services been disabled even though I have agreed to promi...

Resolved! Damian litwa

hello I pay the bill on Friday, please do not turn off my number

Number port

Having a bit of a frustrating time. We originally had 2 contracts, both under my partners name but one phone was mine. We went into store on Saturday and changed contracts so we are all under the family plan including our children. As my phone was or...

Resolved! Pay off device and cancel sim

Hi I would like to pay off one of my devices and cancel the SIM card

Resolved! Up grade delivery

I upgraded my iPhone package with you on Saturday and was told it would be delivered today. I have waited in all day only now to see on my order that you are awaiting stock! Not impressed with your service! Now I will have to wait in again when you h...

Resolved! I need my phone back online it’s off

I need my phone line back on line

Resolved! Delivery 2 weeks late of Apple Watch

I have called you on 6 occasions and need to speak to a manager regarding a delivery that is 2 weeks late. I have requested a call back from a manager on 3 occasions with no call back. Mark Richards. [Personal details removed]

Resolved! OC bills

does anyone have a telephone number for O2 billing -? I did have a number which I tried , was told it had changed to 0845 655 2000 which I then tried only to get a message sorry this number is not in service - clearly O2 do not wnat anyone to call th...

O2

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