Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can I set up a payment plan for unpaid bill's?

Having a tough time with money and I'm paying for two sim contracts, I'm wondering if there is a way to pay the current debt in installments, and if so how can I do this? Many thanks.

Resolved! Account shut off after payment arrangement

New jobI recently started a new job and because I've had to pay out for uni from and stuff I was tight on money. I called the payment team to make sure that I could explain myself and come to some sort of agreement. It was arranged for me to have my ...

Resolved! Can’t make or receive calls

Please can someone help me

Resolved! Rip off charges

How has my son's phone got two £30 charges from Sony when the contract was set up it had payment limits, also why is it impossible to contact o2?

New phone and sim

Hi I have received a new phone and sim which i need to register but when you send the code i can't access it because my old phone is broken thanks

Resolved! O2 discount

Today start of my new tariff and today my new phone arrive I apply with o2 open to claim my discount but now it say I’m not eligible for discount I work with Nhs every time I applied for discount they said I’m not eligible

Resolved! Phone stolen

Hello I had a phone stolen and need a new SIM with old bill still going name is Jason Melling old no is xxxxxxxxxxx and membrul name is Queeny and amount was 15 pound a mouth [mod edit: please do not post phone numbers on the public board. Thanks!]

Resolved! Unlock age restrictions

Unlock my age restriction on phone

Resolved! End of contract

My contract ended 15th august but I am still paying the same monthly direct debit. I had assumed I now own the iPhone so the direct debit would have reduced?

Resolved! paid off my device plan error

iv paid off my device plan but o2 are still saying i owe itbeen past from person to person but still no helpand i keep getting text to say payment is over due and they will cut me off

O2

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