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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239733 Views
  • 2 replies
  • 2 kudos

Resolved! disconnection of 4G on my iPhone

I have received a text saying that 4G has been disconnected from my phone by O2. Was it a scam or genuine. I can't seem to find out.

Resolved! Payments

Is there any chance I can work round my contract and pay off please 

Resolved! More data needed

I need more data. Doesn’t renew until the 20th and it’s not letting me add it. Can’t do anything until my bill date. Bloody confusing

Bill9 by • Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. So I have tried putting my old sim back in to my old phone and now tha...

Josie2 by • Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving Contract

Hi All, I'd like to know what my options are to leave my contract. I have an 12 month o2 refresh plan, it's been only 3 days since I upgraded but I would like to cancel my contract. Is it possible to pay off my device (in order to keep it) and leave ...

s-s by • Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! Bundle charge

Hil have a 5 pounds bundle monthly. This month I was charged 10 pounds. Would you please tell me why. Thanks

0852 by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! Phoning from UK to a UK mobile whilst in Spain

Hi All, I'm on an O2 pay monthly unlimited minutes contract.My partner is working in Spain for 1 week, and has a UK Tesco mobile. My question is, if I phone them, is this part of my unlimited minutes, or will it attract additional charges?We usually ...

Sundaze by • Level 1: Joiner
  • 798 Views
  • 2 replies
  • 0 kudos

Resolved! Contract

Hello, my Apple Watch is synced to my O2 account and it is on contract. Does anyone know if I can pay the contract off if I’ve got the money? Thank you!

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