Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! armed forces discount

Im trying to sort out my army discount and have followed the guides on the community pages but have got nowehere! Im texting 61202 and have tried British Army, Army, Armed Forces - but it keeps coming back with an error. anyone know what I need to ty...

Resolved! Upgrade early

I can upgrade in March I think it is. I was wondering if there’s any way I can upgrade early without paying loads

Resolved! Replacement contract sim not working

I blocked my old sim and got a replacement but it’s not workin

how bloody stupid

I'm unable to call or receive calls when trying to communicate with someone regards to this you sent round with the webpage back and forth and when I was able to get a chat to support low and behold no response or acknowledgement for over 45minutes I...

Resolved! 6 months free airtime

ive just taken out contract which said i get 6 months free airtime but its still showing airtime cost on my o2

Resolved! Overcharged bills

Yes I have been getting charged for insurance on my bill which I cancelled it 2years ago I have informed o2 and they said they wud credit my account so am waiting on this to pay my outstanding bill and even the outstanding bill charges me £7.50 for t...

Resolved! Why am I getting charged so much

I’m getting charged for stuff I haven’t brought and I Wanna know why , I am NOT paying 22.00 charges every month so either stop charging me for stuff I haven’t brought or im taking o2 to court your choice. thanks

Resolved! Police

The police have had my phone for nearly 3 weeks and i don’t have access to my phone

Resolved! Credit score

I recently discovered upon applying for a mortgage that my credit score has been affected by o2. This was due to 3 late payments of £1.32 for a HUAWEI WiFi box which I thought I had completely paid of. Upon discovering this I made the remaining payme...

Resolved! Apple Watch

Hi all I am looking to get the Apple Watch as a pay monthly but I don’t have a phone with o2 can I get a sim only and pay monthly with the sim and still get the Apple Watch or will that not work

O2

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